👋🏼 We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,000 experts across 37 countries, to be exact). Our work culture is dynamic and non-hierarchical.
Nagarro's global SAP business unit is a leading IT full-service provider for critical business applications and complex ERP landscapes in digital transformation. With more than 1.000 employees, we are one of the most efficient and innovative SAP partners for medium-sized companies and enterprises with an international focus. We're looking for great new colleagues. That's where you come in!
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👋🏼 Wir sind Nagarro. Als Unternehmen für digitale Produktentwicklung wachsen wir rasant! Wir gestalten Produkte, Services und Erlebnisse, die inspirieren, begeistern und Freude bereiten. Unsere Arbeit entfaltet sich über alle Geräte und digitalen Plattformen hinweg – und unsere Teams sind weltweit präsent: 18.000 Expert:innen in 37 Ländern. Unsere Unternehmenskultur ist dynamisch, offen und nicht-hierarchisch.
Als globale SAP Business Unit der Nagarro Gruppe sind wir ein führender deutscher IT-Full-Service-Provider für kritische Unternehmensapplikationen und komplexe ERP-Landschaften in der digitalen Transformation. Mit mehr als 1000 Mitarbeiter:innen ist Nagarro in Deutschland einer der leistungsfähigsten und innovativsten SAP-Partner für den deutschen Mittelstand und Großkunden mit internationaler Ausprägung.
Job Description- Development and implementation of change strategies in transformation projects – ideally in the context of SAP, with a focus on sustainable user adoption.
- Translation of change objectives into structured enablement and adoption concepts across systems, processes, and user groups.
- Conception, coordination, and hands‑on implementation of Digital Adoption Platforms (e.g. WalkMe, Whatfix, Userlane), including the creation and quality assurance of in‑app assets (walkthroughs, tooltips/SmartTips, hotspots, contextual help).
- End‑to‑end enablement responsibility: target group segmentation, content lifecycle management, testing & go‑live coordination, as well as evaluation of adoption KPIs (e.g., usage, completion, reduction of support requests).
- Conceptual introduction, operation, and continuous improvement of learning solutions in LMS/LXP environments, including course structures, learning paths, assignments, and reporting (e.g., SuccessFactors Learning).
- Design of modern and future‑oriented enablement and learning approaches, including AI‑supported personalization and learning analytics.
- Consideration of user experience and accessibility (WCAG) standards in learning content and in‑app guidance concepts.
- Execution of stakeholder analyses, alignment workshops, targeted communication initiatives, and enablement sessions (German/English).
- Close collaboration with HR development, IT, and business units, including contribution to governance for enablement content, quality standards, and translations.
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- Entwicklung und Umsetzung von Change‑Strategien in Transformationsprojekten – idealerweise im SAP‑Kontext, mit Fokus auf nachhaltige Nutzeradoption.
- Übersetzung von Change‑Zielen in strukturierte Enablement‑ und Adoptionskonzepte über Systeme, Prozesse und Zielgruppen hinweg.
- Konzeption, Koordination und hands‑on Umsetzung von Digital Adoption Platforms (z. B. WalkMe, Whatfix, Userlane), inkl. Erstellung und Qualitätssicherung von In‑App‑Assets (Walkthroughs, Tooltips/SmartTips, Hotspots, kontextbezogene Hilfe).
- End‑to‑End Enablement‑Verantwortung: Zielgruppensegmentierung, Content‑Lifecycle‑Management, Testing & Go‑Live sowie Auswertung von Adoptions‑KPIs (z. B. Nutzung, Completion, Reduktion von Support‑Anfragen).
- Konzeptionelle Einführung, Betrieb und Weiterentwicklung von Lernlösungen in LMS/LXP‑Umgebungen inkl. Kursstrukturen, Lernpfade, Zuweisungen und Reporting (z. B. SuccessFactors Learning).
- Gestaltung moderner und zukunftsorientierter Enablement‑ und Lernansätze, inkl. AI‑gestützter Personalisierung und Learning Analytics.
- Berücksichtigung von User Experience und Barrierefreiheit (WCAG) in Lerninhalten und In‑App‑Guidance‑Konzepten.
- Durchführung von Stakeholderanalysen, Abstimmungsformaten, zielgruppenspezifischen Kommunikationsmaßnahmen und Enablement‑Sessions (DE/EN).
- Enge Zusammenarbeit mit Personalentwicklung, IT und Fachbereichen sowie Mitwirkung an Governance‑Strukturen für Enablement‑Content, Qualitätsstandards und Übersetzungen.
- Several years of experience in Organizational Change Management within technology‑ or ERP‑driven transformation projects (ideally SAP), with a strong focus on user adoption.
- Experience in the conception and operational use of Digital Adoption Platforms (e.g., SAP EnableNow, WalkMe, Whatfix, Userlane), including responsibility for productive in‑app guidance content.
- Participation in at least one end‑to‑end enablement or adoption initiative, from change concept through rollout to evaluation of adoption KPIs.
- Practical experience in LMS/LXP environments, including course structures, learning paths, assignments, and reporting (e.g., SuccessFactors Learning).
- Familiarity with change management methodologies (ADKAR, Prosci, Kotter) and instructional design, combined with a pragmatic, implementation‑oriented mindset.
- Strong communication skills, empathy, and confidence in stakeholder interaction; very good German and English skills.
- Interest in modern enablement and learning approaches, including AI‑supported concepts, UX, and accessibility (WCAG).
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- Mehrjährige Erfahrung im Organizational Change Management in technologie‑ oder ERP‑getriebenen Transformationsprojekten (idealerweise SAP) mit Fokus auf Nutzeradoption.
- Erfahrung in der Konzeption und operativen Nutzung von Digital Adoption Platforms (z. B. SAP EnableNow, WalkMe, Whatfix, Userlane) inkl. Verantwortung für produktive In‑App‑Guidance‑Inhalte.
- Beteiligung an mindestens einer End‑to‑End Enablement‑ bzw. Adoptionsinitiative – von der Change‑Konzeption über den Rollout bis zur Auswertung von Adoptions‑KPIs.
- Praxis im Umfeld von LMS/LXP‑Systemen inkl. Kursstrukturen, Lernpfaden, Zuweisungen und Reporting (z. B. SuccessFactors Learning).
- Vertrautheit mit Change‑Methodiken (ADKAR, Prosci, Kotter) und Instructional Design, verbunden mit einer pragmatischen, umsetzungsorientierten Arbeitsweise.
- Ausgeprägte Kommunikationsstärke, Empathie und Sicherheit im Stakeholder‑Management; sehr gute Deutsch‑ und Englischkenntnisse.
- Interesse an modernen Enablement‑ und Lernansätzen inkl. AI‑gestützter Konzepte, User Experience und Barrierefreiheit (WCAG).
- 30 days of paid vacation, internal and external training opportunities, MyN – Nagarro Employee Share Program, attractive company car and company bicycle arrangements, company-funded accident insurance policy, modern office space at central locations with high-tech equipment, sports programs, access to the corporate benefits portal, free fruit and drinks.
- Plenty of room for innovation in a high-growth environment with the latest technologies and products. With us, you can get involved and make a difference
- Flat hierarchies and a long-term, stable job with attractive development opportunities
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- 30 Tage Urlaub, interne und externe Weiterbildungsmaßnahmen, MyN – Nagarro, attraktive Firmenwagen- und Jobrad-Modelle, Mitarbeiteraktienprogramm, betrieblich finanzierte Unfallversicherung, moderne Büroräume an zentralen Standorten mit High-Tech Equipment, Sportprogramme, Corporate Benefits Portal, kostenloses Obst und Getränke.
- Viel Raum für kreative Ideen und Innovationen in einem wachstumsstarken Umfeld. Bei uns kannst Du dich einbringen und etwas bewegen.
- Flache Hierarchien und einen langfristigen, stabilen Arbeitsplatz mit ansprechenden Entwicklungsmöglichkeiten.
Skills Required
- Several years of experience in Organizational Change Management in technology- or ERP-driven transformation projects (ideally SAP).
- Experience conceiving and operating Digital Adoption Platforms (e.g., SAP EnableNow, WalkMe, Whatfix, Userlane) and managing productive in-app guidance content.
- Participation in at least one end-to-end enablement/adoption initiative from change concept through rollout to evaluation of adoption KPIs.
- Practical experience with LMS/LXP systems including course structures, learning paths, assignments, and reporting (e.g., SuccessFactors Learning).
- Familiarity with change management methodologies (ADKAR, Prosci, Kotter) and instructional design with a pragmatic implementation focus.
- Strong communication skills, stakeholder management, empathy; very good German and English language skills.
- Consideration of user experience and accessibility standards (WCAG) when creating learning content and in-app guidance.
- Interest in modern enablement approaches including AI-supported personalization and learning analytics.
Nagarro Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nagarro and has not been reviewed or approved by Nagarro.
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Pay Growth & Progression — Compensation is at times described as competitive, with salary hikes and perks occurring on certain occasions. Better growth opportunities and compensation are also positioned as an advantage versus other service-based companies.
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Flexible Benefits — Work arrangements are framed around a “work-from-anywhere” mindset with flexitime and family-friendly working models. This flexibility appears to add meaningful value to the overall rewards package for many roles.
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Healthcare Strength — Medical, dental, and vision coverage are described as available for employees and dependents, alongside life insurance. Mental-health support is also included via an Employee Assistance Program (EAP).
Nagarro Insights
What We Do
Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset. We excel at digital engineering and help our clients become human-centric, digital-first organizations, augmenting their ability to be responsive, efficient, intimate, creative, and sustainable. Today, we are 19,000 experts across 36 countries, forming a Nation of Nagarrians, ready to help our customers succeed.
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