Senior Consultant, Business Analyst (Salesforce)

What Business Analysis contributes to Cardinal Health
Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Business Analysis serves as a liaison between the organization's businesses and IT systems development teams to align business strategies and capability needs and to ensure IT systems enable their desired value. This job family identifies and analyzes business needs, defines requirements and objectives, and makes recommendations for solutions using new and existing technologies. This job family researches and documents relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices) and translates business requirements into application requirements.

Job Summary
Partners with business leaders and project teams to identify business needs and deliver Information Technology solutions. The Senior Consultant defines project scopes in order to efficiently deliver on the identified business cases and ensures that solution development, implementation and change management activities achieve desired business goals. Through business process improvements and activation of new capabilities, this job enables business units to achieve their operational and commercial objectives. Given the high degree of experience and knowledge required for the role, the Senior Consultant may lead discussions with senior leaders and serve as a solution owner on a project team.

 Responsibilities

• Manage projects, develop project plans, and monitor performance.
• Lead requirements gathering & analysis.
• Ensure solutions meet business needs and requirements.
• Conduct meetings and presentations to share ideas and findings.
• Lead user acceptance testing.
• Work closely with clients, technicians, and managerial staff in the United States and India.
• Update, implement, and maintain procedures.
• Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions.
• Lead ongoing reviews of business processes and develop optimization strategies.
• Effectively communicates insights and plans to cross-functional team members and management.
• Gather critical information from meetings with various stakeholders and produce useful reports.
• Provide leadership, training, coaching, and guidance to junior staff.
• Plans and executes system implementations that ensure success and minimize risk of system outages or other negative production impacts.
• Promotes problem solving ability that allows for effective and timely resolution of system issues including but not limited to production outages.
• Applies knowledge of software development, life cycle, modeling of business processes, application design patterns, business/functional documents.

Qualifications

• Bachelor's degree in related field, or equivalent work experience, preferred
• 8-12 years of experience, preferred
• Proficiency in Microsoft Office products
• Experience working with Salesforce, highly preferred
• Experience with JIRA, preferred  
• Self-starter with excellent documentation skills
• Strong oral and written communication skills, ability to ask probing questions, lead cross-functional meetings and provide clear status reports to both technical and non-technical team members and executives

What is expected of you and others at this level

• Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
• Participates in the development of policies and procedures to achieve specific goals
• Recommends new practices, processes, metrics, or models
• Works on or may lead complex projects of large scope
• Projects may have significant and long-term impact
• Provides solutions which may set precedent
• Independently determines method for completion of new projects
• Receives guidance on overall project objectives
• Acts as a mentor to less experienced colleagues

Anticipated salary range: $105,100-$135,090

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 02/16/2026 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

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Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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