The AWS Developer will be responsible for designing, building, and deploying scalable cloud-based solutions using AWS technologies. This role plays a critical part in delivering high-quality customer experience (CX) solutions, particularly leveraging Amazon Connect and serverless architectures.
Key Responsibilities- Participate in requirements analysis and solution design discussions for new projects
- Develop, deploy, and maintain AWS-based applications and services
- Build infrastructure using CloudFormation, SAM, and CDK
- Work on assigned tasks and issues via Jira in an Agile/Scrum environment
- Develop serverless applications using AWS Lambda and related services
- Collaborate with architects, team leads, and cross-functional teams
- Suggest improvements to development processes and system architecture
- Build internal tools to improve delivery efficiency
- Troubleshoot and resolve technical issues across environments
- Continuously learn and adopt new AWS services and development best practices
- Strong experience in AWS cloud architecture and services
- Hands-on development experience with Node.js, Java, and/or Python
- Experience with serverless computing and event-driven architectures
- Expertise in AWS services such as:
- Lambda
- API Gateway
- Kinesis
- DynamoDB
- S3
- EC2
- CloudFormation
- Amazon Connect
- Knowledge of REST APIs and web application architecture
- Familiarity with CI/CD pipelines and DevOps practices
- Strong problem-solving and analytical skills
- Ability to understand requirements before proposing solutions
- Good communication and collaboration skills
- Willingness to learn and adapt quickly
- Openness to feedback and continuous improvement
- Strong team player with mentoring mindset
- Passion for emerging technologies and innovation
- Languages: Node.js, JavaScript, TypeScript, Python, Java
- Cloud Platform: AWS
- Frameworks/Tools: Serverless Framework, AWS SAM, AWS CDK
- Services: Lambda, Kinesis, S3, EC2, DynamoDB, CloudFormation, Amazon Connect
- Other Tools: Jira, Git, CI/CD tools
- Bachelor’s degree in Computer Science, Engineering, or related field
- 5+ years of software development experience
- Strong experience working with AWS cloud technologies
- AWS certifications (preferred):
- AWS Certified Developer – Associate
- AWS Certified Solutions Architect – Associate/Professional
Skills Required
- 5+ years of software development experience
- Strong experience working with AWS cloud technologies
- Bachelor's degree in Computer Science, Engineering, or related field
- AWS certifications (preferred): AWS Certified Developer - Associate, AWS Certified Solutions Architect - Associate/Professional
TTEC Digital Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TTEC Digital and has not been reviewed or approved by TTEC Digital.
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Wellbeing & Lifestyle Benefits — Wellbeing resources include Calm access, specialized programs (e.g., Pelago, Maven, Sword), and a Lifestyle Spending Account for wellness activities. These offerings extend beyond core medical to support mental health and daily wellness needs.
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Leave & Time Off Breadth — Time-off programs cover PTO, sick/wellness time, paid holidays, and paid parental leave, with some Digital roles describing manager‑discretion “unlimited PTO.” This structure can offer flexibility for corporate/tech roles when team norms support it.
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Healthcare Strength — Core coverage spans medical, dental, vision, telemedicine/behavioral health, EAP, and optional protections like critical illness, accident, legal, ID‑theft, and pet insurance. The breadth indicates a comprehensive health offering on paper across physical and mental care.
TTEC Digital Insights
What We Do
TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation. With decades of innovation experience across the world’s leading contact center technology platforms — plus in-house expertise in CX strategy, data and analytics, AI and more — TTEC Digital delivers an unmatched skillset for organizations looking to forge deeper customer relationships and drive better business outcomes.
