Senior Compliance Manager

Senior Compliance Manager

ClearScore is a workplace like no other. We’ve spent the past few years disrupting an entire industry and building a user base of millions. At the heart of this success is our culture, where we work hard, relish change and treat each other with respect—helping everyone to reach their potential and deliver results that make a difference.

We’re on a mission to positively impact the lives of our users. Our product puts their needs at the centre of our thinking. Through cutting-edge tech, insightful analytics and beautiful design we want to help our users build their financial confidence and make better financial decisions.

We want our people to perform at their best, so we trust everyone to work in a way that suits them—focusing on output, not time spent at a screen. We have an inclusive culture where everyone is encouraged to look after their own wellbeing whilst growing and developing their career.

You will be working within our Finance, Legal and Regulatory team as a Senior Compliance Manager. You will work directly with the Head of Risk & Compliance, and you’ll be part of a wider team that is led by the CFO.

We pride ourselves in being a team that delivers fast and supports the wider business with their exciting new projects, both in the UK as well as internationally. We strive to approach Compliance in a modern way, by being a helper and not a hinderance.

Responsibilities

• Engaging with the wider business and providing support on complex Compliance topics
• Monitoring compliance with laws, regulations and internal policies
• Training employees on applicable regulations
• Investigating irregularities and non-compliance issues
• Contributing to robust and effective Compliance controls within the organisation
• Reviewing marketing materials (including financial promotions) to ensure compliance with regulatory requirements
• Leading on administration of our relationship with regulators
• Leading on general administrative duties (such as policy writing and process monitoring)
• Collaborating with other departments to create a culture of Compliance
• Providing Compliance support to our international businesses
• Keeping up to date with, and understanding, relevant laws and regulations

Requirements

• 3+ years Compliance experience in an FCA regulated business, preferably in FinTech, or a financial regulator
• Existing knowledge of FCA Handbook - particularly Consumer Credit, Consumer Duty and SM&CR. Insurance and Mortgages would also be advantageous
• Desire to expand knowledge in additional areas of regulatory compliance
• Analytical mindset
• Excellent written and verbal communication with proven relationship building experience

Desirable

• Prior experience in project management
• Prior experience dealing with regulators
• Experience in risk management

Why ClearScore?

ClearScore is the UK's #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 20 million users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions.

Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do.

Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

If you feel like this could be the place for you, apply and our Talent team will be happy to share more.

Benefits:

• 25 paid holidays and a “duvet day” on your birthday
• Hybrid Work Environment
• Private health and dental cover - including mental health support through Bupa 
• GP office visits
• Life assurance scheme
• Up to 6% matched pension
• Regular Lunch and Learns with guest speakers
• Dog-friendly office
• Daily breakfast and free snacks
• Access to discounts via Cobens Extras 
• Free sports and social clubs
• Generous training allowance
• Leadership-led training
• In-house psychotherapist
• Financial coach to help you plan and achieve your goals
• No clock-watching culture
• Generous maternity and paternity plans
• Culture and inclusion representatives
• Transparent pay structure and a career growth plan

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

Our Hybrid Model

We embrace a dynamic hybrid work environment that balances flexibility with collaborative in-person experiences. Our approach is designed to foster innovation, team connection, and individual productivity.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face-to-face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/ mentorship opportunities.

What This Means for You:

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
•  Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule

We’re committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work!

Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations.