Senior Community Manager

Posted 8 Days Ago
Be an Early Applicant
Brooklyn, New York, NY, USA
In-Office
70K-80K Annually
Senior level
Legal Tech
The Role
Lead community management across major social platforms, engage audiences, monitor social listening, identify trends and creators, write platform-native copy, manage content calendar and production logistics, support creator collaborations and events, and collaborate with cross-functional teams to grow brand presence.
Summary Generated by Built In

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

Morgan & Morgan is America's Largest Injury Law Firm—but our social media is anything but stuffy. Our brand is bold, funny, culturally relevant, and unafraid to take creative risks. We believe the best brands on social media don't just post content—they participate in the conversation.

We're looking for a Senior Community Manager to help shape how millions of people experience Morgan & Morgan across social media. You'll be responsible for managing the relationship between our brand and our audience—identifying opportunities to join conversations, engaging with our community, writing compelling social copy, and ensuring our content reaches the right people at the right time.

If you know what everyone's talking about before it hits mainstream news, constantly send memes to your group chats, can spot a trend before it peaks, and genuinely love social media as a craft, we'd love to meet you.

Salary: $70,000 - $80,000 DOE + Benefits

Responsibilities

  • Own community management across Morgan & Morgan's social platforms, including Instagram, TikTok, Facebook, X, YouTube, Reddit, LinkedIn, and emerging platforms.
  • Actively engage with our audience by responding to comments, joining relevant conversations, and finding authentic ways for the brand to participate in internet culture.
  • Monitor social conversations through social listening tools to understand audience sentiment, identify emerging topics, and surface opportunities for the brand.
  • Identify trending moments, memes, creators, and cultural conversations that Morgan & Morgan can authentically participate in.
  • Pitch creative content ideas inspired by social trends and audience insights.
  • Write engaging, platform-native social copy that reflects our brand voice and drives conversation.
  • Manage the social content calendar from scheduling through publishing, ensuring content is delivered accurately and on time.
  • Support content production by assisting with shoot planning, on-set execution, and creative logistics.
  • Occasionally travel to creator collaborations, partnership activations, sporting events, and other brand experiences.
  • Track competitor activity and provide regular updates on noteworthy trends, campaigns, and best practices.
  • Collaborate closely with our creative, production, influencer, and marketing teams to continuously improve our social presence.

Qualification

  • 2-3 years of experience in community management or social media for a brand or agency.
  • Deep understanding of TikTok, Instagram, X, Reddit, YouTube, and the evolving social media landscape.
  • Exceptional writing skills with the ability to adapt tone across platforms.
  • Highly organized with excellent project management skills and strong attention to detail.
  • Self-starter who thrives with ownership and proactively identifies opportunities without waiting for direction.
  • Creative thinker with strong instincts for internet culture, trends, and viral content.
  • Comfortable juggling multiple projects in a fast-paced environment.
  • Experience supporting content production or live social coverage is a plus.
  • Basic photo, video editing, or design skills are a bonus.

Nice to Have

  • Knowledge and ability to build own data reports 
  • Familiar knowledge of social media and digital advertising platforms (Google ads, Facebook, Programmatic, etc.)
  • Familiar knowledge of Salesforce
  • Exposure to the legal industry or technology usage in law firms
The Right Person For This Role Is...
  • Obsessed with social media and internet culture.
  • Always the first to discover new creators, trends, or memes.
  • Naturally proactive and constantly bringing new ideas to the table.
  • Organized enough to keep content moving while reacting quickly to opportunities.
  • Excited to build a brand that people genuinely enjoy interacting with.
  • Someone who believes the comment section can be just as important as the post itself.

Salary Range
$70,000$80,000 USD

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.  For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,  paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.   

Privacy Policy

Here is a link to Morgan & Morgan's privacy policy.

Skills Required

  • 2-3 years of experience in community management or social media for a brand or agency
  • Deep understanding of TikTok, Instagram, X, Reddit, YouTube, and the evolving social media landscape
  • Exceptional writing skills with ability to adapt tone across platforms
  • Highly organized with excellent project management skills and strong attention to detail
  • Self-starter who thrives with ownership and proactively identifies opportunities
  • Creative thinker with strong instincts for internet culture, trends, and viral content
  • Comfortable juggling multiple projects in a fast-paced environment
  • Experience supporting content production or live social coverage
  • Basic photo, video editing, or design skills
  • Knowledge and ability to build own data reports
  • Familiarity with social media and digital advertising platforms (Google Ads, Facebook, Programmatic)
  • Familiar knowledge of Salesforce
  • Exposure to the legal industry or technology usage in law firms
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The Company
HQ: Orlando, FL
4,002 Employees
Year Founded: 1988

What We Do

John Morgan became a lawyer with a simple mission: To fight for the people, and not the powerful. After experiencing firsthand the perils of choosing the wrong lawyer and representation after his brother Tim was paralyzed, he dedicated his life to helping people so that no one should ever have to go through what his family endured. Tim was just a teenager when he was working as a lifeguard at Disney World when he suffered a spinal injury that left him confined to a wheelchair for the rest of his life. The Morgans made a life altering decision and they hired the wrong lawyer, who was by no means qualified to take on such a large corporation and their army of lawyers. As a result, Tim never got the compensation he deserved. This experience left John outraged and determined to level the playing field for all people who, like his brother Tim, were injured or mistreated by big and powerful corporations. John decided to become a lawyer, and the rest is history. Since 1988, Morgan & Morgan has been fighting for the people. Every client who walks through our doors is treated the same way John wished his family would have been treated all those years ago. No one, no matter who they are, or where they’re from, should ever feel powerless when fighting for the justice and compensation they deserve. With $20 Billion dollars recovered for our clients, offices across 50 states + Washington D.C. and an army of over 1,000 attorneys - we are everywhere for everyone. All law firms are not the same. There’s only one Morgan & Morgan.

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