Senior Communications Specialist

A little about us 

Capricorn is one of Australia and New Zealand’s largest and most dynamic Member-owned organisations. Since 1974, we’ve provided our Members with financial and business solutions to make running a business easier. Our flagship Trade Account offers instant credit with over 1600 Preferred Suppliers, simplified monthly expenses, and a generous rewards program. 

We have a strong foundation in the automotive and machinery aftermarkets. Our vibrant community includes over 31,000 Members across Australia and New Zealand, from national franchises to your local family workshop. Last year, Capricorn facilitated nearly $4bn in sales with our Preferred Suppliers. 

At Capricorn, we're about more than just products and services. We work hard to ensure that our Members, Suppliers and People feel like they're part of something bigger: a Community which is connected and supported to make a difference, while having some fun along the way! 

A little about the role 

As Senior Communications Specialist, you will design and deliver communications strategies that support Capricorn’s strategic objectives, corporate reputation and industry positioning. Working across Australia and New Zealand, you will develop high-quality external communications for Members, Suppliers, industry stakeholders and the broader community. 

This is a broad, hands-on communications role with a strong focus on writing and editing, corporate reporting and strategic communications planning. You will coordinate major publications including Capricorn’s Annual Report, State of the Nation Research Report and ESG Report, and develop executive communications such as speeches, presentations, articles, opinion pieces, scripts and leadership messaging. 

You will also support media strategies and coordination, write and manage media releases, identify opportunities and respond to enquiries across trade, business, mainstream and international media. Working closely with Senior Leaders and the Executive Team, you will bring structure, judgement and strong stakeholder management to complex communications projects. 

What you’ll bring 

We’re looking for an experienced communications all-rounder who combines exceptional writing and editing capability with the confidence to plan, coordinate and deliver high-profile external communications. 

What’s essential 

• A minimum of eight years’ experience in a communications role, with demonstrated capability across external and corporate communications. 

• Exceptional writing, editing and storytelling skills, with the ability to create clear and engaging content for different channels and audiences. 

• Proven experience coordinating and managing major corporate publications, reports or executive communications materials. 

• Strong strategic communications planning and execution skills, including the ability to manage complex projects, stakeholders and deadlines. 

• Experience developing executive communications including speeches, presentations, articles, opinion pieces, scripts and leadership messaging. 

• Experience contributing to media and public relations activities, including media releases, media engagement and relationship-building. 

• Well-developed stakeholder management skills, excellent attention to detail and the ability to adapt to shifting priorities while maintaining quality. 

Highly regarded 

• Experience working with trade, business, mainstream or international media. 

• Experience communicating with member, customer or stakeholder communities across Australia and New Zealand. 

• Experience supporting sustainability, ESG or research-based corporate reporting. 

• Background in a member-owned, industry, corporate or similarly complex stakeholder environment. 

Qualifications 

A degree in Public Relations, Communications or Journalism is preferred. Equivalent experience in a similar role will also be considered. 

A little on life at Capricorn 

Joining our community is about more than just a job, so here’s what’s in it for you: 

• Work flexibility - We’re all unique, and so are the ways in which we work. We have Hybrid (2 days working from home) written into our policy. 

• Development opportunities - Your success is ours too. We provide training opportunities and development to give you the tools you need to grow. 

• Paid parental leave - During life’s most important times, we support parents’ leave for both parents and their transition back to work. 

• Get social - Our social calendar is full, with a range of virtual and face-to-face events to keep us connected. 

• A place you want to be - From sweeping city views and coffee on tap to the general buzz of our team, Capricorn is a place you want to be. 

• A cherry on top - Enjoy benefits our team actually use, including reward and recognition, wellness initiatives, additional leave purchase and more. 

• Amazing benefits - Access free gym membership near the office, discounted private health benefits and an all-inclusive working-from-home kit to get you started. 

Sound like you’d be a good fit? 

If you are ready to shape Capricorn’s external communications and deliver work that strengthens our reputation and industry positioning, get in touch today. 

For further information, support with your application and details on Capricorn, please visit capricorn.coop/careers