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Accelerate the ad technology evolution.
The Role
The Senior Communications Manager will lead strategic communications initiatives, enhance brand visibility, and manage relationships with media and executives while ensuring alignment with business goals.
Summary Generated by Built In
About Index Exchange:
Index Exchange is a globally trusted independent supply-side platform, powering intelligent decisioning that maximizes value for media owners. As a neutral, conflict-free exchange, we help media owners connect more effectively with the world’s leading brands, enabling marketers to achieve stronger performance while advancing efficiency, transparency, and quality across the programmatic ecosystem.
With more than 20 years of industry leadership, we continue to accelerate the ad technology evolution by applying intelligence closer to the impression and reducing waste across the supply chain. Through radically transparent practices and exceptional standards, we deliver long-term value for media owners, marketers, and partners worldwide.
What’s it like to work at Index?
Index is an exciting and fast-paced place to work. You'll be able to feed your ambition, lean into trust and transparency, and feel genuine support from your colleagues. We’re built on our core values and live them each day. They're not just buzzwords.
We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward.
We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we’re looking for talented professionals to help take us to the next level.
Are you ready to join the programmatic evolution?
Index Exchange is seeking a Senior Communications Manager to lead strategic communications initiatives that elevate our brand, amplify executive visibility, and position Index as a thought leader across the global advertising and technology ecosystem. This role will own high-impact programs spanning media relations, speaking engagements, and internal communications, ensuring alignment with business priorities and measurable outcomes.
The ideal candidate brings deep expertise in corporate communications, exceptional storytelling skills, and a proven ability to influence senior stakeholders. This position reports to the Director of Communications and collaborates closely with global Marketing, Commercial, and Product teams.
Here’s what you’ll be doing:
- Lead Strategic Communications Planning: Develop and execute integrated communications strategies that advance Index Exchange’s market position and thought leadership
- Executive Visibility: Drive high-profile speaking, media, and award opportunities for senior leadership; craft compelling narratives and prepare executives for interviews and presentations
- Media Relations Fundamentals: Proactively source media opportunities, draft pitches, and maintain a strong understanding of how to work with the press—even in niche spaces.
- Story Mining: Monitor industry news daily to identify timely opportunities for Index to contribute to the conversation.
- Content Development: Oversee creation of press releases, OpEds, talking points, award submissions, and speaking abstracts with precision and creativity.
- Measurement & Reporting: Define KPIs for communications programs; track Share of Voice, media sentiment, and campaign impact to inform future strategies.
- Cross-Functional Collaboration: Build strong relationships with PMMs, international teams, content, and other stakeholders to ensure consistent messaging and alignment.
- Manage Up: Communicate clearly on deadlines, deliverables, and prioritization to senior stakeholders.
Here's what you need:
- 6–8+ years of experience in corporate communications, public relations, or related fields, preferably in advertising or technology.
- Proven success in developing and executing strategic communications plans that deliver measurable impact.
- Strong writing and editing skills with experience drafting press releases, award submissions, and speaking abstracts.
- Ability to influence and collaborate with senior executives and cross-functional teams.
- Experience managing complex projects across global markets.
- Familiarity with industry events (e.g., CES, Cannes Lions, Advertising Week New York) and thought leadership platforms.
The base salary for this role is $121,500 – $150,000 per year USD. The total compensation package may vary depending on job related knowledge, skills and experience.
Why you’ll love working here:
- Comprehensive health, dental, and vision plans for you and your dependents
- Paid time off, health days, and personal obligation days plus flexible work schedules
- Competitive retirement matching plans
- Equity packages
- Generous parental leave available to birthing, non-birthing, and adoptive parents
- Annual well-being allowance plus fitness discounts and group wellness activities
- Employee assistance program
- Mental health first aid program that provides an in-the-moment point of contact and reassurance
- One day of volunteer time off per year and a donation-matching program
- Bi-weekly town halls and regular community-led team events
- Multiple resources and programming to support continuous learning
- A workplace that supports a diverse, equitable, and inclusive environment – learn more here
Equal employment opportunity
At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience. For those who show grit, passion, and humility—Index will welcome you.
Accessibility for applicants with disabilities
Index Exchange welcomes and encourages individuals with disabilities to apply to work with us.
If you require an accommodation, please share the details of your request and any information how we can assist you with the hiring recruiter when they contact you. Index Exchange will make reasonable efforts to ensure accommodation requests are met throughout the recruitment process.
Index everywhere, Index anywhere
Our corporate headquarters are in Toronto, with major offices in New York, Montreal, Kitchener, London, San Francisco, and many other global cities. As a major global advertising exchange, we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be.
The base pay range for this role is $121,500 – $150,000 per year.
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The Company
What We Do
Index Exchange is a global advertising supply-side platform enabling media owners to maximize the value of their content on any screen. As a trusted partner and ally, we connect leading experience makers with the world’s largest brands to ensure a quality experience for consumers. We’re a proud industry pioneer with over 20 years of experience accelerating the ad technology evolution. With our radically transparent business practices and dedication to total market efficiency, we’re committed to upholding the integrity of the programmatic ecosystem at large. Our global teams are dedicated to driving industry standards and building technology that delivers scale, efficiency, and long-term value for our customers and partners. In our workplace, we pride ourselves on fostering an environment of openness where everyone feels connected and supported - a place where you can be your best inside or outside of work.
Why Work With Us
When you join Index Exchange, you’ll be working at an engineering-first company. Our foundation is our technology platform and all of the Indexers who come together to improve, extend, and reinvent it. We invest heavily in building an organization that’s committed to DEI&B, our core values, and our vision of total market efficiency.
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