Senior Communications Manager

Posted 9 Days Ago
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Sofia, Sofia-grad
5-7 Years Experience
Fintech • Financial Services
The Role
As a Senior Communications Manager at Payhawk, you will develop and implement strategies to enhance the company's global brand awareness and reputation. You'll collaborate with various teams to create campaigns, manage social media accounts, handle public relations, and support executive leaders in building their thought-leadership profiles.
Summary Generated by Built In

Company Mission

Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale.

The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir, Quantive, and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Earlybird Digital East, and Eleven Ventures.

Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work. 

The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to improve our environmental and social impact and become B Corp certified. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too. 

We’re changing the world of payments, and we’re looking for an exceptional team to help us. 

About the Role

As our Senior Communications Manager, you will be responsible for growing our global brand awareness and reputation, as both a leading spend management solution and an employer.

Responsibilities

  • Developing an external communications plan including strategy, goals, budget and
    tactics covering all external media channels such as print, broadcast, social media
    events etc.
  • Make significant contributions to our brand strategy and employer value proposition,
    supporting our Chief Marketing Officer and Chief People Officer
  • Ensure all Payhawk employees understand and amplify our brand strategy and employer
    value proposition externally
  • Collaborate with the Marketing team to amplify product and corporate communication
    campaigns across all communications channels
  • Create and launch campaigns that increase the awareness and reputation of our brand
    and our employer value proposition
  • Author company announcements and create content for press releases, byline articles,
    keynote presentations and social media posts. Where necessary work with our Content
    team to ensure the content created is supportive of our brand strategy.
  • Manage and post on our social media accounts to grow followership and influence
  • Coordinate all public relations activities including media inquiries and interview requests
  • Manage, train and brief company spokespeople
  • Amplify our communications via employee advocacy and, where necessary work closely
    with senior leadership to build thought-leadership profiles (e.g. on LinkedIn)
  • Managing a network of global PR agencies to amplify reach and localise across all of our
    sales regions
  • Maintain a keen understanding of industry trends affecting clients and make appropriate
    recommendations regarding communication strategy surrounding them
  • Evaluate and manage new opportunities for sponsorships and influencers
  • Working with our regional marketing teams to amplify local campaigns via media
    channels
  • Build and structure internal processes
  • Define, track and report on performance vs. KPIs

Requirements

  • Work from our Sofia office
  • Fluent in Bulgarian and English.
  • 5+ years of Communications / Public Relations experience ideally covering a global audience as well as Bulgaria.
  • Proven track record designing and executing successful public relations campaigns at both a local and national level
  • Strong relationships with both local and national business and industry media outlets
  • Experience in acting as a company spokesperson; comfortable and skilled in both broadcast and print media interviews
  • Exceptional writing and editing skills
  • Excellent communication skills and well practised at working with senior executives for media purposes.
  • Solid experience with social media including blogs, Facebook, Twitter, etc.
  • Event planning experience
  • BA/MA degree in Marketing, Advertising, Communications or a related discipline

Company Benefits

  • 30 days holiday paid leave, plus bank holidays
  • Competitive compensation package
  • Additional Medical care
  • Sports card
  • Exchange policy to another Payhawk office (Amsterdam, London, Paris, Berlin or Barcelona)
  • Flexible working hours and opportunity to work from home
  • Regular team-wide events
  • Opportunity to use the Payhawk product with monthly travel allowance.

Please note that, unfortunately, we cannot provide visa sponsorship, and to be considered for this role, candidates must be able to provide proof of their eligibility to work in Bulgaria.

Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

The Company
HQ: England
320 Employees
On-site Workplace
Year Founded: 2018

What We Do

Payhawk is one of the leading spend management solutions for domestic and international businesses throughout Europe, the US, and the UK. Combining company cards, reimbursable expenses, accounts payable, and seamless accounting software integrations into a single product, Payhawk makes business payments easy — for everyone. Payhawk helps customers in over 32 countries to maximise efficiency, control spending at scale, and stay agile. With offices in London, Berlin, Barcelona, Paris, Amsterdam, Vilnius, Sofia, and New York, Payhawk’s diverse customer base includes top names like LuxAir, Babbel, Vinted, Wallbox and Wagestream.

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