Senior Commercial Operations Support

The Role:
Joining Moderna offers the unique opportunity to be part of a pioneering team that's revolutionizing medicine through mRNA technology with a diverse pipeline of development programs across various diseases. As an employee, you'll be part of a continually growing organization working alongside exceptional colleagues and strategic partners worldwide, contributing to global health initiatives. Moderna's commitment to advancing the technological frontier of mRNA medicines ensures a challenging and rewarding career experience with the potential to make a significant impact on patients' lives worldwide.​

Moderna is solidifying its presence in London, a global hub for scientific research and innovation. Our London office focuses on commercial operations, ensuring the delivery of our revolutionary products to the UK market. We're seeking talents who are ready to contribute to our mission and transform the landscape of health worldwide.​

Moderna is growing its UK presence and seeks a Senior Commercial Operations Support to ensure operational excellence and seamless daily operations for the UK commercial team. This role will involve close collaboration with teams at the Moderna Innovation and Technology Centre (MITC) in Oxfordshire, as well as regional and global teams, external partners, and suppliers.

The successful candidate will coordinate business processes, streamline operations, and optimise performance, thriving in a fast-paced and dynamic environment.

Here’s What You’ll Do:

Your key responsibilities will be:

• Develop and maintain processes to optimise commercial operations.

• Lead procurement, budgeting, and vendor management in line with global standards.

• Serve as the primary contact for operational processes and provide training.

• Oversee integration and maintenance of IT systems and tools supporting operations.

• Provide analytical and administrative support for planning, forecasting, and performance monitoring.

• Develop and maintain commercial dashboards and reports to track KPIs.

• Manage internal communications, MyModerna UK site, and distribution lists.

Your responsibilities will also include:

• Support the Resilience project team with administrative tasks: arranging meetings, managing Teams sites, coordinating reports, and note-taking.

• Support planning and execution of events, Town Halls, conferences, and stakeholder meetings.

• Collaborate on initiatives enhancing team dynamics, wellbeing, and engagement, including cultural events and volunteer days.

• Manage office resources, liaising with facilities teams to maintain a safe and productive workspace.

• Ensure adherence to policies, procedures, and regulatory requirements, including the ABPI Code of Practice.

The key Moderna Mindsets you’ll need to succeed in the role:

• We act with urgency: In this operationally pivotal role, your ability to respond quickly and efficiently will ensure smooth processes and support for the UK team in a fast-paced environment.

• We obsess over learning: Success will hinge on your ability to adapt to new systems, tools, and methods while continuously improving operational processes to optimise outcomes.

What You’ll Need:

• 5+ years’ experience in commercial operations or a related corporate role.

• Proven ability to manage operational projects and deliver measurable outcomes.

• Strong budgeting, forecasting, and procurement experience.

• Proficiency with MS Office 365 and digital business tools; ERP/CRM familiarity is a plus.

• Exceptional organisational, multitasking, and communication skills.

• Personal drive, agility, and commitment to operational excellence.

• This role is expected to be in office 70% of the time with flexibility to work from home up to 30%.

Moderna offers personalized benefit programs and well-being resources as unique as our global workforce so employees can do their best work.

We recognize and appreciate your diverse needs and interests and do our best to support you at work and at home with:

• Quality healthcare and insurance benefits
• Lifestyle Spending Accounts to create your own pathway to well-being
• Free premium access to fitness, nutrition, and mindfulness classes
• Family planning and adoption benefits
• Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, and a discretionary year-end shutdown
• Educational resources
• Savings and investments
• Location-specific perks and extras!

The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work.

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. 

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.
We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.

As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute and make a meaningful impact.
If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.

Moderna is a smoke-free, alcohol-free and drug-free work environment.

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Belonging, Inclusion, and Diversity are critical to the success of our company and our impact on society. We’re focused on attracting, retaining, developing, and advancing our employees and believe that by cultivating diverse experiences, backgrounds, and ideas, we can provide an environment where every employee is able to contribute their best.

Moderna is committed to offering reasonable accommodations or adjustments to qualified job applicants with disabilities. Any applicant requiring an accommodation or adjustment in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should

contact the Accommodations and Adjustments team at [email protected].

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