As a Commercial Operations Analyst at Zoox, you will help build and run the operational engine that drives our commercial P&L. Sitting at the center of our commercial business, you will turn pricing, promotions, and demand signals into the day-to-day and week-to-week decisions that move our growth and profitability targets—and stand up the rigor and rhythm that lets us manage those levers as we scale.
This is a high-ownership role for someone who is equally comfortable in the data and in the operating cadence of a fast-moving business. You will partner closely with Product, Data Science, Fleet Operations, and Finance to translate complex commercial dynamics into clear actions, while helping establish the foundational processes that a growing Central Market Management team will be built on. It is ideal for a technical, structured operator who is energized by ambiguity and excited to shape how an autonomous mobility business is run.
In this role you will:
- Run strategic pricing and promotions operations—standing up and owning the recurring processes to make, monitor, and evaluate pricing and promo decisions, and continuously assess how our commercial systems are performing.
- Own the weekly rhythm of commercial health monitoring, building the metrics, reporting, and review cadences (e.g., market and system health, experiment readouts) that surface issues and guide lever decisions across the business.
- Partner with Finance to translate commercial systems outputs and decisions into P&L impact, helping connect pricing, promos, and demand actions to cost, profit, and bookings outcomes.
- Translate supply-demand dynamics into operational inputs—working with Fleet Orchestration and Fleet
- Operations to inform parameterization, vehicle-hour targets, and demand management across waitlist, gating, and dynamic pricing.
- Synthesize messy operational and financial data into clear, decision-ready recommendations and narratives for cross-functional partners and leadership.
Qualifications
- 6+ years of experience in a quantitative, high-output role—e.g., analytics, data science, strategy & operations, management consulting, investment banking, or a comparable operating role (ideally within mobility, logistics, marketplaces, or tech).
- Strong technical foundation, with proficiency in SQL and Excel/Sheets and the ability to independently pull, structure, and analyze large, disparate datasets; comfort writing Python (or similar) to accelerate analysis is expected.
- A degree in a quantitative or technical discipline (e.g., economics, finance, data science, engineering, or a related field); advanced degrees (MS or MBA) welcome.
- Structured, hypothesis-driven problem solver who goes beyond surface metrics to understand underlying drivers, with strong analytical rigor and a high bar for accuracy in data that informs business and leadership decisions.
- Ability to distill complex analysis into concise storytelling and to operate effectively across functions in an ambiguous, fast-changing environment.
Bonus Qualifications
- Experience standing up new operational processes, metrics, or reporting rhythms from scratch (vs. running an established playbook).
- Familiarity with pricing, promotions, demand/supply forecasting, or marketplace economics.
- Experience with data visualization tools (Looker, etc.) and/or advanced analytics tooling (Python, R, Databricks).
Skills Required
- 6+ years in a quantitative, high-output role (analytics, data science, strategy, consulting, investment banking, or comparable operating role)
- Proficiency in SQL
- Advanced Excel/Google Sheets skills
- Comfort writing Python (or similar) to accelerate analysis
- Degree in a quantitative or technical discipline (e.g., economics, finance, data science, engineering)
- Structured, hypothesis-driven problem solving with strong analytical rigor and accuracy
- Ability to distill complex analysis into concise storytelling and operate cross-functionally in ambiguous environments
- Experience standing up new operational processes, metrics, or reporting rhythms
- Familiarity with pricing, promotions, demand/supply forecasting, or marketplace economics
- Experience with data visualization/analytics tools (Looker, R, Databricks)
- Advanced degrees (MS or MBA)
Zoox Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zoox and has not been reviewed or approved by Zoox.
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Healthcare Strength — Healthcare is extensive, with broad medical and vision options, company‑paid disability coverage, and multiple mental‑health resources. Feedback suggests coverage breadth and auxiliary programs support a wide range of needs.
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Parental & Family Support — Family supports include paid parental leave, additional pregnancy disability time, fertility coverage, and adoption/surrogacy assistance. Backup care and family‑oriented programs further reinforce support across life stages.
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Wellbeing & Lifestyle Benefits — Day‑to‑day perks are robust, including free daily meals, fitness subsidies, commuter support, and on‑site amenities. Feedback suggests these lifestyle benefits enhance convenience and workplace experience, especially for office‑based roles.
Zoox Insights
What We Do
Zoox is an autonomous mobility company that was founded to provide a safer, cleaner, and more enjoyable future on the road. To achieve that goal, the company has spent the past 10 years creating a purpose-built robotaxi that gives the world a better way to ride.
Why Work With Us
At Zoox, we are working to solve one of the greatest technological challenges of our generation. From the beginning, we have been focused on our goal of reimagining transportation from the ground up. We are a mission-driven community of innovators working together to create a safer, cleaner, and more enjoyable future on the road.
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