Senior Commercial Excellence Specialist, APAC

Posted 6 Days Ago
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2 Locations
In-Office
Senior level
Biotech
The Role
Drives APAC commercial excellence by improving Salesforce governance, pipeline management, forecasting, pricing processes, sales analytics, and regional performance. Develops executive dashboards, identifies commercial capability gaps, leads problem-solving and continuous improvement projects, and promotes best-practice sharing. Partners with global and cross-functional teams to strengthen sales effectiveness, data quality, and revenue growth.
Summary Generated by Built In
Reporting to the Manager, Sales Operations & Chief of Staff, APAC, this role is critical in driving regional revenue growth, sales effectiveness and best practices in overall commercial operations by optimizing go-to-market strategies, sales funnel management, and data-driven analytics.
ESSENTIAL JOB FUNCTIONS
  • Drive Salesforce (SFDC) governance, pipeline discipline, opportunity management, forecasting rigor, and data quality across APAC.
  • Develop and maintain executive dashboards, performance scorecards, and business intelligence tools to support data-driven decision making.
  • Analyze and provide actionable insights on sales performance, pipeline health, territory effectiveness, customer trends, and productivity metrics.
  • Support regional pricing initiatives, pricing governance, quotation processes, and deployment of pricing tools in partnership with global teams.
  • Champion commercial excellence and continuous improvement initiatives across APAC in alignment and collaboration with global teams, including incentive management tool, molecule management, and AI initiatives etc.
  • Lead Problem Solving Projects (PSPs) across APAC to identify gaps, implement corrective actions, and drive sustainable process improvements.
  • Identify commercial capability gaps and drive best-practice sharing, training, and capability development across APAC.
  • Involve or lead other projects and assignments as part of the professional development opportunity.
QUALIFICATIONS

Education & Experience

  • Hold a Bachelor’s degree in Sales & Marketing, Business Management or related fields.
  • At least 5 – 7 years' experience in a commercial or sales related roles, such as business process, sales process / CRM role.
  • Experience in commercial effectiveness, sales operations, or related roles.

Knowledge, Skill, and Ability

  • Excellent analytical skills with strong business and commercial acumen.
  • Highly motivated, resourceful, and solutions-oriented with strong problem-solving capabilities.
  • Strong communication, presentation, and stakeholder management skills.
  • Proven ability to build relationships and influence stakeholders and customers at all levels.
  • Ability to prioritize, work independently, and deliver results in a fast-paced environment.
  • Effective collaborator with experience working across global and cross-functional teams.
  • Proficient in Salesforce, CRM platforms, and analytics tools, with the ability to translate complex data into actionable insights.
  • Adaptable and emotionally intelligent, with strong interpersonal skills and proficiency in both Mandarin and English.

Skills Required

  • Bachelor's degree in Sales and Marketing, Business Management, or a related field
  • At least 5–7 years of experience in commercial or sales-related roles, such as business process, sales process, or CRM roles
  • Experience in commercial effectiveness, sales operations, or related roles
  • Excellent analytical skills and strong business and commercial acumen
  • Strong problem-solving, communication, presentation, stakeholder management, and relationship-building skills
  • Ability to prioritize, work independently, collaborate across global and cross-functional teams, and deliver results in a fast-paced environment
  • Proficiency in Salesforce, CRM platforms, and analytics tools
  • Proficiency in Mandarin and English
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The Company
HQ: Waltham, MA
1,220 Employees

What We Do

FRAUD ALERT: Please take note that it has come to our attention that individuals purporting to work for Repligen are reaching out to prospective job applicants using fraudulent email addresses. All legitimate communications from Repligen will be sent from an individual with an email address ending in @repligen.com. If you have any concerns that a communication may be fraudulent and you would like to confirm whether it is, you may email [email protected] and someone will respond. Repligen is a bioprocessing-focused life sciences company bringing over 40 years of expertise and innovation to our customers. We are inspiring advances in bioprocessing through the development and commercialization of high-value products and flexible solutions that address critical steps in the production of biologic drugs, principally monoclonal antibodies. Repligen headquarters is in Waltham, Massachusetts and our manufacturing facilities are located around the world. We market our products globally through a direct commercial organization in the U.S., Europe and Asia, as well as through strategic partners in select markets.

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