Senior Collections Representative

Posted 2 Hours Ago
Be an Early Applicant
Noida, Gautam Buddha Nagar, Uttar Pradesh, IND
In-Office
Senior level
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
Manage B2B collections and accounts receivable tasks: collect past-due invoices, resolve disputes and credit balances, reconcile payments, produce aging reports, meet collection metrics, collaborate with internal partners, and use reporting tools to reduce past-due aging.
Summary Generated by Built In
Requisition Number: 2373865
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
This is a core Finance & accounting role that requires experience and knowledge of Accounts Receivables, Cash Application, Deduction Management, AR Reconciliation and reporting etc.
Primary Responsibilities:
  • Maintain B2B collection portfolios within business standards
  • Resolving all aspects of outstanding receivables
  • Including but not limited to
  • Collection of past due invoices
  • Resolution of credit balances
  • Continual reduction of past due aging
  • Research and resolve invoice discrepancies
  • Achieve collection metrics
  • Reconcile payment applications
  • Provide bad debt reserve recommendations
  • Respond timely to individual and shared mailboxes
  • Communicate effectively with internal and external customers
  • Provide aging reports and other data requested to business users
  • Collaborate with internal partners to resolve unpaid balances
  • Work independently and prioritize workload
  • Analyzing aged receivables
  • Utilize reporting tools
  • Update manager with relevant business information
  • Adhere to company values
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:
  • Commerce degree (B.com/M.com), Accounting, Finance, or related field
  • 2+ years of experience in O2C involving Collections, Dispute resolution, AR reconciliations, billing, Write offs-On or other applicable area
  • Intermediate (or higher) level of MS Excel proficiency, including creating pivot tables, Lookups, conditional formatting for reporting purposes
  • Open for shifts: 15:30 to 01:00

Preferred Qualifications:
  • Peoplesoft, SAP, Oracle Financial experience
  • Proven opportunity for a go-getter who is looking to grow within the organization
  • Proven accounting background

Core Competencies:
  • Attention to detail, analytical mindset
  • Self-driven and team player
  • Focus on Customers
  • Good Interpersonal skills
  • Fair understanding of revenue flow and cash flow

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Skills Required

  • Commerce degree (B.Com/M.Com), Accounting, Finance, or related field
  • 2+ years experience in Order-to-Cash (Collections, Dispute resolution, AR reconciliations, billing, write-offs)
  • Intermediate or higher MS Excel proficiency (pivot tables, lookups, conditional formatting)
  • Open to work shifts 15:30 to 01:00
  • Experience with Peoplesoft, SAP, or Oracle Financial systems
  • Proven accounting background
  • Self-driven team player with attention to detail and good interpersonal skills

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Leave & Time Off Breadth PTO accrues each pay period with eight paid U.S. holidays plus a floating holiday, and generous time away is consistently emphasized. This breadth supports planned and unplanned time off beyond standard vacation days.
  • Parental & Family Support Six weeks of paid parental leave, up to two weeks of paid caregiver leave, Bright Horizons back‑up care, and adoption assistance signal strong family-oriented support. EAP access with counseling sessions further extends help to employees and their households.
  • Wellbeing & Lifestyle Benefits Company‑paid short‑ and long‑term disability, Calm app membership, tuition reimbursement, commuter and FSA accounts, and broad employee discounts expand everyday wellbeing resources. Free or low‑cost virtual visits complement these lifestyle supports.

Optum Insights

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The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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Optum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.

Typical time on-site: Not Specified
HQEden Prairie, MN
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