About the Role
This is a direct employment opportunity with Acuity Analytics, working exclusively with BDO Global as part of their extended IT function.
We’re looking for a Senior Cloud Infrastructure Specialist with strong Microsoft Azure expertise to design, support, and continuously improve a global cloud environment. You’ll combine hands-on Azure engineering with service excellence, delivering secure, scalable, and high-performing solutions aligned to BDO Global IT standards.
Operating as a seamless extension of BDO’s Global IT team, you’ll collaborate across international teams while driving automation, strengthening cloud security, and enhancing platform performance.
If you enjoy solving complex Azure challenges in a global environment — this role is for you.
What You’ll Be Doing
Design, implement, and manage cloud infrastructure using Infrastructure as Code (IaC)
Automate and optimize cloud processes to improve performance and cost efficiency
Monitor system health, availability, and performance
Ensure cloud security and compliance with industry best practices
Provide advanced support and troubleshooting for cloud-based services
Manage Microsoft 365 user onboarding, access, and tenancy configuration
Resolve client connectivity, software, and mobility issues
Support service availability across the global IT environment
Drive resolution of escalated incidents and service requests
Participate in testing new services and releases to ensure support readiness
Automate recurring support procedures and contribute to continuous improvement
- Maintain clear documentation and knowledge records
What You’ll Bring
Tertiary qualification in IT or related discipline
Vendor-aligned certification (e.g., MCP/MTA)
Strong expertise in Microsoft 365 and Azure environments
8+ years’ experience in IT support within a complex professional environment
Solid understanding of infrastructure architecture and secure cloud design
Experience working within ITIL-based service environments (ServiceNow preferred)
Strong knowledge of Microsoft Operating Systems and collaboration technologies
Ability to quickly understand and support complex business applications
Strong problem-solving skills, initiative, and teamwork
- Excellent communication skills
Why join us
People are at the Heart of our Business. By investing in people, we achieve exceptional results for our clients and create new opportunities for our teams to thrive. Check out this page for more details.
Top Skills
What We Do
Ascent is a design-led software, data and cloud business that specialises in advanced analytics and AI. We design, build and manage cloud-native products, solutions, platforms and experiences on Azure. Our community of engineers, architects, data scientists, experience designers and consultants is here to help customers do something new, or do something better. Ascent is home to 450+ technology specialists across 5 key European locations (UK, Germany, Portugal, Malta and Bulgaria). Our talented, consultative teams deliver a range of solutions, from digital product and service design to mobile app development, API integrations, data engineering, AI and data science. Our modern app, data and infrastructure platforms help businesses leave legacy behind and enable rapid, efficient innovation
