Note: Fidelity will not provide immigration sponsorship for this position.
The Role
Fidelity's Associate IT organization is seeking a highly motivated Senior Cloud Engineer to help transform how enterprise virtual desktop and end user computing platforms are engineered, automated, secured, and operated at scale.
We are a dynamic engineering organization focused on leveraging cloud technologies, automation, orchestration, and modern engineering practices to improve productivity, resiliency, and experience of Fidelity associates worldwide.
The ideal candidate combines deep infrastructure expertise with a software engineering mindset. You will translate infrastructure and operational requirements into scalable automated solutions that reduce manual effort, improve service reliability, strengthen disaster recovery readiness, and enable low-touch and zero-touch operational models.
You will collaborate closely with Product Owners, Architects, Engineers, Security teams, and Operations partners to design, build, automate, and continuously improve enterprise platforms supporting thousands of users across Fidelity.
- Design, implement, and support scalable cloud, infrastructure, and virtual desktop platforms.
- Develop automation, orchestration, and self-remediation solutions to improve reliability, resiliency, and operational efficiency.
- Standardize infrastructure, cloud services, endpoint platforms, and operational processes through automation and engineering best practices.
- Implement monitoring, observability, reporting, compliance, and governance solutions that improve platform visibility and operational health.
- Design and maintain disaster recovery and business continuity capabilities that reduce risk and improve recovery readiness.
- Enhance platform security, compliance, and resiliency through proactive engineering and lifecycle management.
- Optimize infrastructure performance, scalability, and operational readiness through continuous modernization and automation initiatives.
The Expertise and Skills You Bring
- 5+ years of experience designing, implementing, and supporting enterprise infrastructure and cloud platforms.
- Experience designing and deploying cloud infrastructure solutions within large-scale enterprise environments.
- Hands-on experience with End User Computing (EUC), Virtual Desktop Infrastructure (VDI), and Desktop-as-a-Service (DaaS) technologies.
- Experience implementing Infrastructure as Code (IaC), configuration management, and infrastructure standardization practices.
- Experience designing and supporting disaster recovery, business continuity, and platform resiliency solutions.
- Experience developing and maintaining security, compliance, monitoring, and governance controls across enterprise environments.
- Experience building automation, orchestration, and self-healing infrastructure solutions that improve scalability and operational efficiency.
- Microsoft Azure cloud infrastructure and platform administration.
- Enterprise virtual desktop technologies, including Azure Virtual Desktop (AVD), Citrix, Omnissa/Workspace ONE, VMware Horizon, and OLVM.
- PowerShell, Python, REST APIs, and infrastructure automation/orchestration frameworks.
- Infrastructure as Code (Terraform, ARM, Bicep, or equivalent tools).
- Windows Enterprise operating systems, image management, and endpoint management technologies.
- Active Directory, Microsoft Entra ID, identity and access management, and security services.
- Configuration management, compliance automation, and governance frameworks.
- Disaster recovery, backup, business continuity, and resiliency technologies.
- Networking fundamentals, performance tuning, monitoring, observability, and operational analytics.
- Operational reporting, remediation, and automation platforms.
- AI-assisted engineering tools used to accelerate infrastructure automation, monitoring, and operational management.
The Team
Associate IT delivers Fidelity associates with secure, reliable, and scalable access to the technology and services they need, regardless of time, location, or device. Through architecture, engineering, automation, and operational excellence, we provide modern end-user computing platforms that enable productivity, strengthen resiliency, and support Fidelity's continued technology evolution.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Skills Required
- 5+ years designing, implementing, and supporting enterprise infrastructure and cloud platforms
- Experience designing and deploying cloud infrastructure solutions in large-scale enterprise environments
- Hands-on experience with End User Computing, Virtual Desktop Infrastructure, and Desktop-as-a-Service technologies
- Experience implementing Infrastructure as Code, configuration management, and infrastructure standardization practices
- Experience designing and supporting disaster recovery, business continuity, and platform resiliency solutions
- Experience developing and maintaining security, compliance, monitoring, and governance controls across enterprise environments
- Experience building automation, orchestration, and self-healing infrastructure solutions
- Microsoft Azure cloud infrastructure and platform administration experience
- Experience with Azure Virtual Desktop, Citrix, Omnissa Workspace ONE, VMware Horizon, and OLVM
- Proficiency with PowerShell, Python, REST APIs, and infrastructure automation or orchestration frameworks
- Experience with Terraform, ARM, Bicep, or equivalent Infrastructure as Code tools
- Experience with Windows Enterprise operating systems, image management, and endpoint management technologies
- Experience with Active Directory, Microsoft Entra ID, identity and access management, and security services
- Knowledge of configuration management, compliance automation, and governance frameworks
- Knowledge of disaster recovery, backup, business continuity, and resiliency technologies
- Knowledge of networking fundamentals, performance tuning, monitoring, observability, and operational analytics
- Experience with operational reporting, remediation, and automation platforms
- Experience using AI-assisted engineering tools for infrastructure automation, monitoring, or operational management
- Ability to work onsite according to Fidelity's applicable working model
- Must be authorized to work without immigration sponsorship
Fidelity Investments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.
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Strong & Reliable Incentives — Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
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Retirement Support — A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
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Parental & Family Support — Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.
Fidelity Investments Insights
What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.
