Senior Clinical Quality Specialist

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Boston, MA, USA
In-Office
107K-136K Annually
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
Powering the world’s most important systems with data that saves lives, runs businesses, and shapes the future.
The Role

Join InterSystems and help us build the next generation of the EMR. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose InterSystems, and make delivering innovative work part of your extraordinary career.

InterSystems is the place for someone looking for a challenging IT career and access to the kind of training, expertise and development tools that only a large company can offer. Our international reach also means you have the opportunity to be part of a truly global organization of smart, technically-minded people.

InterSystems employs quality specialists to enhance the quality, safety and usability of innovative products that transform healthcare organizations. Apply your industry and software knowledge with cutting-edge tools and technologies to improve patient outcomes.

Work as a quality specialist embedded in a cross-functional agile development team focusing on product quality. Agile teams consist of developers, product and quality specialists collectively responsible for all stages of product development from design to validation.

About the Product:

Healthcare organizations in 25 countries are making breakthroughs in patient care with TrakCare, a unified healthcare information system that enables coordinated care within a hospital or across care settings throughout a region — facilitating a seamless patient journey.

Clinicians and administrators use TrakCare to improve safety and outcomes, control costs by eliminating duplicate tests, reduce medication errors, expedite billing, maximize resource utilization, and achieve other strategic initiatives.

Built on InterSystems’ health informatics platform, HealthShare, TrakCare creates a consolidated view of each patient’s history, provides secure access to records at every point of care and on any Internet-connected device, enables interoperability with legacy and future applications, and performs analytics that provide real-time insights to drive fully-informed actions.

Duties & Responsibilities:

The duties initially assigned include, but are not limited to:

· Contribute as a subject matter expert in a cross-functional agile development team building and maintaining healthcare software solutions.

· Design detailed testing scenarios to validate application functionality and performance.

· Record test scenarios into automated regression scripts using InterSystems test automation toolkit.

· Coordinate the execution and review of automated test libraries.

· Investigate and document functional, usability and performance issues detected by automated test runs.

· Liaise with other departments and subject matter experts during investigations.

· Coordinate and plan regression script coverage for release validation.

· Perform ongoing maintenance on automated test libraries.

· Creation and maintenance of documentation including functional specifications, user stories, agile processes, and team reports.

· Other duties may be directed by the company from time to time.

Requirements:

· 5+ years of experience in a clinical informatics related field

· Tertiary education in healthcare (ie. nursing, pharmacy, respiratory therapy), information technology, or related field.

· Demonstrated interest in IT and the application of technology to add value and/or solve problems.

· Strong computer skills are essential, scripting or test automation experience is an advantage.

· Application testing expertise is desirable especially in healthcare applications.

· Previous experience working with healthcare applications as an end user or vendor.

· Experience working with interdisciplinary teams.

· A flexible and adaptable approach to learning new methodology, technologies, and software products.

About InterSystems:

InterSystems is the information engine that powers some of the world’s most important applications. In healthcare, finance, government, and other sectors where lives and livelihoods are at stake, InterSystems has been a strategic technology provider since 1978. InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its software products are used daily by millions of people in more than 100 countries.

InterSystems is providing a current good faith estimate of the anticipated base salary range for this position depending on a variety of factors including experience, education, skills, and performance.

Other compensation may include a discretionary annual variable target incentive.

The company also provides generous employee benefits including:

  • Medical, vision, and dental insurance
  • Short-term and long-term disability, and life insurance
  • 401(k) Profit Sharing Contribution
  • Paid Time Off and Holidays
  • Parental Leave
  • Tuition reimbursement
The estimated base compensation range for this role is:
$107,000$136,000 USD

About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

What the Team is Saying

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InterSystems Compensation & Benefits Highlights

  • Leave & Time Off Breadth InterSystems states U.S. employees receive a minimum of 23 PTO days per year, plus paid holidays and sick time. Time‑off tiers by tenure are noted, yet the stated floor is generous.
  • Healthcare Strength The company lists comprehensive medical, dental, vision, FSAs/HSAs, mental‑health support, wellness programs, and some onsite fitness offerings. This breadth is emphasized across official materials and benefit summaries.
  • Retirement Support A 401(k) with employer contributions and a profit‑sharing component is offered, along with access to free financial advisors and planning tools for U.S. employees. This structure is positioned as competitive with common match programs.

InterSystems Insights

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The Company
HQ: Boston, MA
2,407 Employees
Year Founded: 1978

What We Do

InterSystems builds the software that makes complex systems work—reliably, securely, and at scale. For more than 45 years, we’ve been the information engine behind some of the world’s most mission-critical applications in healthcare, government, and business. Our data management, integration, and analytics technologies help organizations connect disparate systems, turn data into insight, and deliver better outcomes. From enabling interoperable healthcare and advancing clinical care, to powering national infrastructure and large-scale enterprise systems, our technology is used every day by millions of people in more than 80 countries. What sets InterSystems apart is not just what we build, but how we build it. We focus on long-term innovation, deep engineering excellence, and solving hard problems that truly matter. Our teams work closely with customers to tackle real-world challenges—often behind the scenes, but always at the heart of what keeps essential systems running. If you’re motivated by meaningful work, technical depth, and the opportunity to have a global impact, you’ll find it here.

Why Work With Us

Because we are a profitable, privately-held software company, we place our clients first in everything we do. You’ll work on meaningful, complex problems alongside deeply curious experts in a culture that values learning, ownership, and long-term growth—without the pressure of quarterly Wall Street demands.

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InterSystems prioritizes in-person collaboration with majority on-site presence and some work from home flexibility that varies by region and office location.

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