Senior Client Solutions Manager

About Aleph

Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With 20 years of experience and exclusive partnerships with over 50 of the world’s leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy.

✨ Why Build Your Career at Aleph

At Aleph, your work has real impact. You’ll join a fast-growing, innovative, and collaborative team that encourages initiative, creativity, and ownership.

Here’s what makes Aleph unique:

• 🌍 Global exposure – collaborate with colleagues and clients across multiple countries.

• 💡 Creative culture – bring bold ideas, test new approaches, and shape strategies.

• 📈 Career growth – move across teams, take on new responsibilities, and expand your expertise.

• 🏢 Flexible work culture – we offer flexibility to balance focus and collaboration.

• 🎁 Well-being & growth – enjoy a benefits package designed to support your personal development and overall quality of life
  

🎯 What You’ll Do

Client Growth and Performance
• Own and drive sustainable growth across a portfolio of high-value managed accounts, with a primary focus on your dedicated platform (e.g., Meta Ads, Google Ads, TikTok Ads)
• Lead the strategic direction of client accounts, identifying scaling opportunities and maximizing long-term revenue and client value
• Oversee campaign performance, investment allocation, and KPIs (ROAS, CPA, CTR, conversion rate) to ensure optimal results
• Translate performance data and insights into clear, commercially impactful recommendations
• Drive incremental revenue by proactively identifying and closing upsell and cross-sell opportunities within your portfolio
Strategic Advisory and Cross-Functional Impact
• Act as a trusted strategic advisor to clients, guiding platform strategy, investment decisions, and growth frameworks
• Lead high-level performance reviews and executive presentations with clarity, confidence, and strong storytelling
• Design advanced media strategies, pitch decks, and data-driven solutions leveraging platform insights and tools (e.g., GWI)
• Build and maintain strong relationships with senior client stakeholders and decision-makers
• Collaborate cross-functionally with sales, product, operations, and platform teams to ensure seamless execution and alignment
• Own and strengthen platform partnerships, working closely with internal and external stakeholders to unlock opportunities and resolve challenges
• Share knowledge across the organization, including performance insights, platform updates, and best practices; mentor junior team members where applicable

🛠 What You Bring to the Table

• 5–10+ years of experience in digital advertising, performance marketing, or client-facing account management roles
• Proven track record of owning and scaling high-value accounts and delivering sustained revenue growth
• Deep expertise in at least one major advertising platform (e.g., Meta Ads, Google Ads, TikTok Ads)
• Strong understanding of performance marketing, attribution models, and ROI optimization
• Advanced analytical skills, with the ability to translate data into strategic, business-focused recommendations
• Experience managing senior stakeholders, with a consultative approach and the ability to influence decision-making
• Strong communication and presentation skills, including executive-level storytelling
• Ability to manage multiple priorities, navigate ambiguity, and drive outcomes independently with a strong sense of ownership
• Experience working with analytics and reporting tools; familiarity with audience insights platforms (e.g., GWI) is a plus
• Bachelor’s degree in Marketing, Business, Economics, or a related field is preferred
• Relevant certifications (e.g., Google Ads, Meta Blueprint) are a plus
• Fluent English and Arabic are required

🎯 How Success Looks

As a Client Solutions Manager at Aleph, success is about driving real results for clients and making an impact within your team. You’ll know you’re thriving when:

• Clients see measurable improvements in campaign performance (e.g., ROAS, CPA, revenue growth) and recognize you as a trusted digital advertising advisor.

• You consistently meet or exceed your revenue, retention, and performance targets while contributing to broader team objectives.

• You proactively identify upsell and expansion opportunities, growing existing client portfolios through data-driven recommendations.

• Your campaigns run efficiently, with performance optimizations applied continuously based on clear analysis and testing.

• You translate complex performance data into clear, commercially relevant insights that influence client decisions.

• You identify scalable improvements that enhance both client outcomes and internal team efficiency.