Senior Client Manager

Reposted 7 Hours Ago
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Luxembourg, LUX
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
The Senior Client Manager will manage client relationships, coordinate activities across teams, and ensure compliance with regulatory obligations in a Luxembourg management company environment.
Summary Generated by Built In

FundRock is a Pan-European leading independent UCITS management company and AIFM (Alternative Investment Fund Manager). Our clients are established blue-chip companies and leaders in their domestic market.
We invest in our people, enabling you to develop your skills and build on your experience.
If you like the idea of working for an ambitious and growing company, as part of a multicultural team, we are the place for you.

Senior Client Manager (CM) – Luxembourg

Location: Luxembourg
Department: Client Management
Reporting to: Head of Client Management

About the Role

FundRock Management Company S.A., part of Apex Group, is a leading independent third-party Management Company based in Luxembourg and regulated by the CSSF. We provide UCITS and AIFM solutions to a diverse international client base, supporting asset managers with governance, risk oversight, and regulatory compliance.

Due to continued growth, we are looking for a Senior Client Manager (CM) to join our Luxembourg team.

In this role, you will act as a key point of contact for clients and internal stakeholders, ensuring high-quality service delivery within a regulated ManCo environment. You will play a central role in coordinating activities across teams, managing client relationships, and supporting regulatory and reporting obligations.

This is an excellent opportunity to build your expertise within the Luxembourg funds industry and develop strong exposure to UCITS, AIFM, and CSSF frameworks.

Key Responsibilities

  • Act as a primary contact for client queries, ensuring timely and professional responses

  • Coordinate communication between clients, internal teams, and external delegates (Fund Administrators, Depositaries, Transfer Agents)

  • Manage client interactions in both BAU and project-driven environments

  • Support onboarding of new clients and fund launches

  • Prepare and review Management Company reporting (e.g. Board packs, governance reporting)

  • Coordinate regulatory reporting in line with CSSF requirements and client obligations

  • Track deliverables and ensure deadlines are met using internal systems and trackers

  • Contribute to ongoing projects such as fund restructurings, regulatory changes, and operational improvements

  • Maintain and enhance internal processes and reporting frameworks

Your Profile

  • Bachelor’s degree in Finance, Business Administration, or a related field

  • Strong organisational skills with the ability to manage multiple priorities

  • Excellent communication skills with confidence interacting with senior stakeholders

  • Proactive, solution-oriented, and detail-focused

  • Strong client service mindset with a commitment to high-quality delivery

  • Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint)

Preferred Experience

  • Experience within a Luxembourg Management Company, AIFM, or fund services environment

  • Knowledge of UCITS and AIF structures (Luxembourg focus)

  • Familiarity with CSSF regulations and reporting requirements

  • Understanding of ManCo/AIFM governance and oversight frameworks

  • Experience working with third-party service providers and delegates

Why Join Us

  • Be part of a leading Luxembourg ManCo within Apex Group

  • Work in a dynamic, international environment with global asset managers

  • Gain exposure to a broad range of fund structures and regulatory frameworks

  • Collaborate with experienced professionals across multiple functions

  • Clear opportunities for career growth and development

As a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. Benefits As a truly global business, we tailor benefits to each location to safeguard our people and respect local cultures and ways of working. Our people are our greatest asset, and we invest in talent development. Join our global network, and you will benefit from education support, sponsorship and in-house training programs.

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Skills Required

  • Bachelor's degree in Finance, Business Administration, or related field
  • Strong organisational skills
  • Excellent communication skills
  • Advanced proficiency in Microsoft Office

Apex Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Apex Group and has not been reviewed or approved by Apex Group.

  • Flexible Benefits Flexible benefits are positioned as being tailored by country, with localized packages and perks that can differ by jurisdiction. Mobility options such as the JUMP program add a non-cash element that can increase the perceived total rewards value for those who can access it.
  • Wellbeing & Lifestyle Benefits Wellbeing support is described as including EAPs, mental-health workshops, mentoring support, and local lifestyle perks like gym or cycle-to-work schemes. These offerings broaden the benefits mix beyond purely financial rewards.
  • Retirement Support Retirement support is described in at least one jurisdiction as including an employer match structure and an additional automatic contribution after tenure. This can strengthen the non-salary portion of total compensation where offered.

Apex Group Insights

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The Company
7,423 Employees
Year Founded: 2003

What We Do

We are a single-source financial solutions provider dedicated to driving positive change while supporting the growth and ambitions of asset managers, allocators, financial institutions, and family offices around the world. Established in Bermuda in 2003, we have continually disrupted the industry through our investment in innovation and talent. Today, we set the pace in fund and asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. As a pioneering data and fintech-enabled company, we are a disruptor driving digital tools into fund and asset servicing. However, our vision to drive positive change extends beyond the industry. The Apex Foundation, a not-for-profit entity, is our passionate commitment to empower sustainable change

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