Ready to make your mark?
We're on the hunt for a seriously talented Senior Client Manager to join our Melbourne studio.
- Have you cut your teeth at the world’s best agencies?
- Got exceptional FMCG experience working with the global heavyweights?
- Ready to take things up a notch?
If this sounds like your next move, let’s talk.
ABOUT US:
• 400+ strong global brand agency
• 100% independent
• 27 years young
• 8 studios around the world
Offering unrivalled creativity at global scale, Bulletproof is the world’s largest independent brand agency. Across eight studios, 400 liked-minded individuals create desire through disruption, delivering Growth, Standout and Fandom for our clients. Truly independent, we pride ourselves on shunning convention and getting sh*t done; above all, we march to the beat of our own drum.
As a business, we blur the lines between insight, innovation, strategy, design, digital, and environmental; all the while bringing our clients the very best of the best.
At Bulletproof we have three core beliefs:
WE BELIEVE GREAT IDEAS CHANGE THE WORLD
We believe in the power of creativity to influence human behaviour, affect change and pierce conventions.
WE BELIEVE PEOPLE MAKE THE DIFFERENCE
We celebrate human connectivity and culture, and believe diversity delivers richer, deeper thinking with an infectious energy.
WE BELIEVE NAÏVEity breeds brilliance
We believe remaining relentlessly curious and open to new possibilities leads to purer, more interesting and uncharted creative solutions.
ABOUT YOU:
As a Senior Client Manager, you will work as part of the client services team and be responsible for the successful day-to-day running of projects while building strong relationships with clients and team members alike.
ABOUT THE ROLE:
Your main duties and responsibilities will include:
- Organising and attending client meetings; creating and leading presentations with precision and confidence
- Being the key agency lead across a number of levels and brands, building trusted and collaborative partnerships with clients
- Overseeing the timely distribution of agendas, contact reports, status reports, timelines and other client facing documentation
- Confidently presenting and discussing briefs, feedback, proposals and financials with a client team
- Using your understanding of the clients and industry to identify opportunities to proactively unlock new conversations
- Managing the delivery of design projects and workflow, ensuring work is completed to the highest standard to meet client timelines and budgets
- Leading and overseeing the day-to-day project deliverables from the initial briefing through the artwork process, recognising when to elevate any issues
- Developing and managing project timelines and detailed proposals
- Taking responsibility for the weekly management of billings, forecasting and client purchase orders broaden your understanding of the client service discipline required
- Strategically contributing to brief content, audits, presentations and pitches
Requirements
WHAT YOU SHOULD HAVE:
If you tick all of the boxes below, we could be a perfect match!
- A keen, can-do attitude
- A fresh perspective and an entrepreneurial spirit
- Ability to forge strong relationships through excellent interpersonal skills
- Resourceful and capable in identifying, leveraging and building opportunities and client relationships
- Exceptional attention to detail and communication skills, both written and verbal
- Well informed and reliable; able to foresee potential problems and propose solutions
- Possess big picture thinking yet also understands the importance of attention to detail and the smooth running of projects
- Ability to remain positive and calm under pressure in our fast-paced working environment
- Ability to successfully prioritise and manage multiple tasks and projects at any one time
- A clear understanding of the design industry, with a willingness to continue learning
In line with our three core beliefs, we’re looking for people that share our community spirit and are curious enough to question the status quo. Could this be you? If so, apply below!
Benefits
Competitive benefits package
Skills Required
- Proven experience at top/global agencies
- Exceptional FMCG experience
- Strong interpersonal and relationship-building skills
- Excellent written and verbal communication
- High attention to detail and ability to manage multiple projects
- Project management of design/creative workflows from brief to artwork
- Experience managing billings, forecasting and client purchase orders
- Confident presenting and leading client meetings and presentations
- Good commercial awareness and ability to identify new client opportunities
- Clear understanding of the design industry and willingness to keep learning
- Positive, resourceful, can-do attitude and entrepreneurial spirit
What We Do
Bulletproof is the world’s largest independent brand agency, creating desire through disruption to help brands accelerate growth, stand out, and cultivate fandom using strategy, innovation, and design With a team of strategists, creatives and digital experts across our global offices, we’ve partnered with some of the world’s most successful companies, including Mondelēz International, Diageo, The Heineken Company, Booking.com, Tate & Lyle and Aujan Group Holding. We’re proud to be certified B Corp and recognised for something we have been doing for years; looking after our people, clients, and planet. Visit our website: www.wearebulletproof.com Find us on Instagram: @bulletproofintl
