Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
We provide workers’ compensation and commercial auto coverage for mid-to-sized companies, using our deductible program. Our service in claims and loss control is second to none. We’ve found that a large majority of our customers feel the way our employees do. Our renewal retention is 90+%, meaning they enjoy working with us too!
Currently we have an opening for a Senior Claims Specialist in our Commercial Auto department, Strategic Comp + Auto. The person in this role will investigate and adjust commercial auto first and third-party Property Damage claims. We take an active approach in claims adjusting and are looking for a person who enjoys the role of putting that experience to good use. Because we focus on outcomes and not just processes, we look for an adjuster who is very skilled at developing strategies to bring claims to resolution. The person hired for this position will work from their home (Eastern or Central time zones) with occasional travel to claims reviews and meetings.
Essential Job Functions and Responsibilities:
• Manage a nationwide inventory of Commercial Auto Bodily Injury claims, non-litigated and litigated.
• Review and evaluate coverage and liability.
• Investigate and maintain claims:
o Secure necessary information (i.e., reports, policies, appraisals, releases, recorded statements, records, or other documents) in the investigation of claims.
• Affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.
• Convey complex information (coverage, decisions, outcomes, negotiations, etc.) to all appropriate parties maintaining a professional demeanor in all situations.
• Ensure timely, accurate claims payments.
• Ensure claims handling compliance pursuant to all state, legal, statutory, and regulatory bodies to comply with all company procedures and requirements.
• Work toward becoming a technical expert on Commercial Auto.
• Interact with underwriting and marketing regarding claims trend issues.
• Performs other duties as assigned.
Job Requirements:
• A minimum of 7 years of Commercial Auto BI experience.
• Current adjuster licenses where required.
• Strong consideration will be given to candidates with industry designations including Associate in Claims.
• Great communication skills, in both written and verbal form, are required.
• Ability to work with a variety of internal and external contacts is required.
Physical Requirements:
• Sedentary - requires prolonged sitting, continuous use of computer.
• Occasional Travel - requires overnight travel 2-3 times annually to claim reviews / departmental meetings
Business Unit:
Strategic Comp
Salary Range:
Benefits:
Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.
We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.
Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.
What We Do
Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged primarily in property and casualty insurance, focusing on specialty commercial products for businesses. We have more than 30 specialty property and casualty insurance businesses, and in 2021, approximately 50% of our gross written premium in our property and casualty operations was generated by business units with a Top 10 market ranking.
Great American Insurance Company has received an "A" (Excellent) or higher rating from the AM Best Company for more than 110 years (most recent rating evaluation of "A+" (Superior) affirmed December 3, 2021). The members of Great American Insurance Group are subsidiaries of American Financial Group, Inc. (AFG), also based in Cincinnati, Ohio.
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