What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.
Join us and play your part in something special!
The Sr. Claims Reporting Analyst is the primary contact for Claims leaders and senior stakeholders with regard to requirements for Claims reporting, analytics and information systems.
The Senior Claims Reporting Analyst will support the Professional Liability and Cyber Claims teams by:
Job Responsibilities
- Engage with key stakeholders and provide Claims subject matter expertise to identify additional areas for improvement and provide key information and analysis to ensure alignment with the overall business strategy.
- Responsible for developing requirements and specifications that support business requirements, functional requirements, system requirements, and report specifications.
- Investigates operational opportunities, contributing to the recommendation of improvements in automated and non-automated components of new or changed processes and organization.
- Aligns strategic priorities and projects within Claims and coordinates internal and external communications to ensure overall efficient operation
- Works with Claims to design and make recommendations on reengineering the processes and identifying technology enablers for more streamlined processes in Claims.
- Specifies and develops test scenarios to test new/updated processes to deliver improved ways of working for the end user at the same time as delivering efficiencies and planned business benefits. Records and analyzes test results and reports any unexpected or unsatisfactory outcomes.
- Acts as a senior team member to ensure data projects continue to align with Claims priorities and business cases.
- Provides expertise to stakeholders on devising effective and efficient approaches to achieve the desired business outcomes.
- Writes and presents business cases.
- Designs reporting metrics for Claims.
- Oversees reporting projects to track various claims or market trends.
- Acts as a liaison across Claims to increase awareness and alignment.
- May travel up to 10% as needed.
Education
Bachelor’s degree preferred, or 10 years relevant experience or a combination of both
Certification
- Successful achievement of relevant industry designations (AIC, AINS, and/or AIS) a plus
- Achievement of other industry designations (INS, IEA, AIC, ARM, SCLA, CPCU) or higher education a plus
Work Experience
- 5+ years relevant professional experience in Claims (multi-line experience preferred)
- 5+ years experience as a re/insurance Claims or business analyst
- Experience with Agile processes and frameworks preferred
Skill Sets
- Strong oral and written communication, collaborative and facilitation skills
- Strong organization and time management skills
- Advanced skills in Microsoft Excel, Word, PowerPoint and MSTeams required
- Intermediate skills in QlikSense, PowerBI, Tableau or other data visualization tool preferred
- Intermediate skills in SQL preferred
- Experience with MS PowerAutomate or other business process workflow tools preferred
- Ability to communicate highly technical information in a business-friendly manner
- Ability to communicate business requirements in a technical manner
- Attention to detail and focused on accuracy with a strong desire for continuous improvement
- Viewed as leader in the organization; coaches and mentors less experienced team members
- Demonstrated history of building partnerships across all teams and levels
US Work Authorization
- US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Pay information:
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary for the Sr. Claims Business Analyst is $72,100 - $101,530 with 15% bonus potential.
Who we are:
Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We’re all about people | We win together | We strive for better
We enjoy the everyday | We think further
What’s in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
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We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
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All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
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We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
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Markel offers hybrid working schedules of 3 days in the office and 2 days remote.
Are you ready to play your part?
Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
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All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
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All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to [email protected].
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the [email protected].
No agencies please.
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What We Do
At Markel, we believe in hard work, a zealous pursuit of excellence, and fairness in all our dealings. Markel Corporation (NYSE: MKL) is a global Fortune 500 company headquartered in Richmond, Virginia. We seek to be a leader in each of our pursuits, with insurance being our primary business. As a market leader for specialty insurance, reinsurance, and investment operations around the world, Markel embodies integrity, commitment, teamwork, and innovation in every day operations. We are encouraged to look for a better way to do things. Since our founding in 1930, we have sought to know our customers’ needs and to provide quality products and service. Markel specializes in providing coverage for hard-to-place risks for a variety of niche markets including: • Agricultural and equine risks • Reinsurance for large risk enterprises such as oil rigs • Event cancellation insurance for weddings, concerts, and sporting events • Inland marine coverage for fine art collections • Environmental pollution • Yachts, ATVs, and motorcycles At Markel we provide an atmosphere in which people can reach their personal potential. We are results-oriented, and we continually strive for a better way to do things. The Markel approach is one of spontaneity and flexibility. Markel helps employees balance work and social activities. Markel gives you the keys to success! Keeping an open mind and learning new skills allows our associates to stay ahead of the marketplace. Above all, we enjoy what we are doing. There is excitement here that comes from innovating, creating, striving for a better way, sharing success with others…winning. That is the Markel Style.
