Providence is calling for Senior Claims Manager - RIS - Full time, Day, Hybrid
The Senior Claims Manager is responsible for day-to-day management of professional and general liability claims in accordance with the System's claims program policies and procedures and within an assigned Region or scope of responsibility. The Senior Claims Manager position will have responsibility for investigating, evaluating and managing professional and other liability claims against the organization as assigned or directed by the Director of Risk & Claims; maintaining up-to-date and accurate claims files, including summaries, action plans, and claims status in the claims data management software; communicating directly with patients, claimants, witnesses and families; coordinating with facility leadership, risk managers, defense counsel, and others; monitoring and advising on disclosure and early resolution opportunities; ensuring compliance with relevant claims reporting procedures and required regulations; and providing feedback and recommendations to the Director of Risk & Claims on evaluations, litigation trends, department policies and procedures, system-wide claims and litigation processes, and appropriate System risk management issues. The Claims Manager will foster teamwork, operational excellence, and effective communication within the claims team, including other Claims Managers, Claims Reps and Claims Specialists.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Integrity Compliance Audit Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
- Bachelor's Degree in Business Administration, Finance, or a related discipline or Equivalent combination of education and experience in the insurance industry; claims management; or legal handling of claims issues.
- 7 years of relevant general and professional liability claims processing or management experience.
Preferred Qualifications:
- STARS or similar claims management software.
- Upon hire: Certified Professional Healthcare Risk Management (CPHRM)
Salary Range by Location:
- AK: Anchorage: Min: $52.19, Max: $82.39
- AK: Kodiak, Seward, Valdez: Min: $54.40, Max: $85.88
- California: Humboldt: Min: $54.40, Max: $85.88
- California: All Northern California - Except Humboldt: Min: $61.04, Max: $96.35
- California: All Southern California - Except Bakersfield: Min: $54.40, Max: $85.88
- California: Bakersfield: Min: $52.19, Max: $82.39
- Idaho: Min: $46.44, Max: $73.31
- Montana: Except Great Falls: Min: $42.02, Max: $66.33
- Montana: Great Falls: Min: $39.81, Max: $62.84
- New Mexico: Min: $42.02, Max: $66.33
- Nevada: Min: $54.40, Max: $85.88
- Oregon: Non-Portland Service Area: Min: $48.65, Max: $76.80
- Oregon: Portland Service Area: Min: $52.19, Max: $82.39
- Texas: Min: $39.81, Max: $62.84
- Washington: Western - Except Tukwila: Min: $54.40, Max: $85.88
- Washington: Southwest - Olympia, Centralia & Below: Min: $52.19, Max: $82.39
- Washington: Tukwila: Min: $54.40, Max: $85.88
- Washington: Eastern: Min: $46.44, Max: $73.31
- Washington: Southeastern: Min: $48.65, Max: $76.80
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About UsProvidence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Skills Required
- Bachelor's Degree in Business Administration, Finance, or related discipline or equivalent combination of education and insurance/claims experience
- 7 years of relevant general and professional liability claims processing or management experience
- Experience with STARS or similar claims management software
- Certified Professional Healthcare Risk Management (CPHRM) upon hire
Providence Health & Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Providence Health & Services and has not been reviewed or approved by Providence Health & Services.
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Healthcare Strength — Coverage spans medical, dental, and vision, with robust mental health support including up to 25 free therapy sessions and a well‑being platform. Additional resources like caregiver assistance and plan assistance can bolster access and overall health support depending on location and eligibility.
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Retirement Support — A 401(k) with employer match and an additional discretionary contribution, plus a student‑debt retirement savings match, provide meaningful long‑term savings support. Planning tools and Public Service Loan Forgiveness eligibility further strengthen the financial security package.
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Parental & Family Support — Back‑up child and elder care through Bright Horizons and paid parental leave offer practical support for caregiving needs. Relocation assistance and other family‑oriented resources complement the core benefits where available.
Providence Health & Services Insights
What We Do
At Providence, our strength begins with understanding. We take time to see, hear and value everyone who walks through our doors—patient or caregiver, family support person or volunteer. Working with us means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others.
