The Senior Claim Examiner, under an appropriate level of direction from the manager, investigates, evaluates, and resolves Professional Liability claims while ensuring the highest level of customer service.
Responsibilities:
Provide outstanding customer service and work with the insured, broker, and counsel in the adjustment of Professional Liability Claims.
Identify and evaluate coverage issues, prepare comprehensive coverage letters and analysis.
Conduct, coordinate, and direct investigation into loss facts and extent of third-party damages.
Direct and closely monitor assignments to experts and defense counsel.
Evaluate information on coverage, liability, and damages to determine the extent of exposure to the insured and the company.
Set reserves within authority or make claim recommendations concerning reserve changes
to supervisor.
Participate in virtual settlement conferences and mediations, with occasional travel as necessary.
Desired Skills:
Ability to work independently and multi-task
Excellent verbal and written communication skills.
Ability to deal with customers in a professional manner.
Excellent negotiation skills.
Highly organized and responsive.
Work effectively in a team environment, whether virtual or in-person.
Education & Experience:
2 or more years claims handling or relevant legal/insurance industry experience.
College degree or equivalent business experience.
Experience with Professional Liability or other Financial Lines claims preferred but not required.
Law degree preferred but not required.
If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.
Skills Required
- At least 2 years of claims handling or relevant legal or insurance industry experience
- College degree or equivalent business experience
- Ability to work independently and multitask
- Excellent verbal and written communication skills
- Professional customer service skills
- Excellent negotiation skills
- Strong organization and responsiveness
- Ability to work effectively in virtual or in-person teams
- Professional Liability or other Financial Lines claims experience
- Law degree
- Applicable resident or designated home state adjuster license, plus additional state licenses if needed
What We Do
Chubb is the world’s largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs 31,000 people worldwide. Additional information can be found at: chubb.com.
