This is a role focused on casualty claim handling for Chubb commercial insureds nationwide. In this role you will manage general liability and automobile claims, both litigated and non-litigated, involving small and medium sized commercial exposures, both on a primary and excess basis. This role requires an individual to be accountable for the handling and disposition of claims including investigation, coverage determination, reserving, negotiation and settlement or trial strategies. This position will require some travel, as well as coordinating with and servicing both internal and external business partners. You will represent the company at meetings with management and business partners, as well as at mediations, arbitrations, settlement conferences and trials.
Responsibilities
Provides outstanding customer service and works well with the insured, broker and internal business partners in the adjustment of commercial casualty, specialty risks, and business auto claims.
- Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor and coverage unit.
- Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages.
- Directs and closely monitors assignments to experts and defense counsel.
- Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company.
- Sets reserves within authority or makes claim recommendations concerning reserve changes to supervisor.
- Travels to conferences, mediations, and trials as necessary. Travel need is infrequent but dependent upon cases but could range up to 10%.
Five or more years’ experience as a claims professional with a high degree of competence in the handling of general liability and auto claims with emphasis on hands-on file and litigation management.
Automobile and General Liability (GL) experience with specific experience in commercial exposures.
- Demonstrated ability in dealing with coverage matters.
- An understanding of the tenants of insurance and legal principles.
- Working knowledge of industry best practices and procedures.
- An ability to work independently and assimilate learning materials on many different subjects from various sources.
- Excellent interpersonal communications and negotiation skills; and an ability to deal with customers and business partners in a professional manner.
- Ability to make prompt, intelligent decisions based upon detailed analysis of conflicting allegations.
- an inclusive mindset which allows differences to be leveraged for better business results;
- open, transparent communication;
- teamwork and inclusion which draws on diverse ideas and perspectives; and
- new ideas, innovation, and ways of thinking which support diversity.
Skills Required
- Five or more years of experience as a claims professional
- Highly competent handling general liability and automobile claims
- Hands-on file and litigation management experience
- Commercial exposure claims experience
- Demonstrated ability to handle insurance coverage matters
- Understanding of insurance principles and legal principles
- Working knowledge of industry best practices and procedures
- Ability to work independently and assimilate learning materials from multiple sources
- Excellent interpersonal communication and negotiation skills
- Ability to work professionally with customers and business partners
- Ability to make prompt, informed decisions based on detailed analysis of conflicting allegations
- Inclusive mindset and commitment to teamwork, transparent communication, innovation, and diverse perspectives
What We Do
Chubb is the world’s largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs 31,000 people worldwide. Additional information can be found at: chubb.com.
