The Role
Founded in 1999 in Vienna, the Qualysoft Group is a manufacturer-independent IT consulting and services company, which successfully provides support for its international customers with the aim of boosting their competitiveness and economic efficiency through innovative IT solutions.
Its focus is on financial services providers, telecommunications companies, the automotive industry and energy service providers. Over 400 employees in 6 subsidiaries work together to ensure state of the art solutions for our clients.
We are looking for new colleagues in Qualysoft teams for diverse projects providing continuous learning opportunities. Our common goal is to provide honesty, development and a stable background while getting to know the latest technologies. We are waiting for your application for the position below!
We are seeking an experienced Citrix and AD Operations Lead to join our dynamic and growing team. In this role, you will play a key part in designing, deploying, and managing secure, scalable access to applications and resources across hybrid environments.
Responsibilities
- Act as internal escalation point and technical lead with decision-making responsibility across Citrix and Active Directory domains
- Take ownership of technical decisions, working in a self-sufficient manner with minimal escalation
- Lead, mentor, and support Citrix and AD analysts (L2) and junior engineers
- Lead the deployment, configuration, optimisation, and operation of Citrix (cloud and legacy) and Active Directory (on-prem and Azure) environments
- Drive migration of legacy systems to modern cloud or hybrid platforms with minimal business disruption (Citrix and AD)
- Manage Citrix Cloud environments (Delivery Groups, Machine Catalogs, policies, VDA lifecycle) and Active Directory services including identity and access integrations
- Define, implement, and maintain monitoring for critical infrastructure components (e.g. performance, availability, MFA, SSO, Entra Connect, SIEM integrations)
- Provide L3 incident response and advanced troubleshooting for complex cross-domain issues
- Optimize system performance, user experience, and resource utilisation across platforms
- Support disaster recovery and business continuity planning
- Oversee structured decommissioning of legacy/end-of-life systems
- Maintain technical documentation (architecture diagrams, configurations, runbooks)
- Collaborate with infrastructure, application, and security teams for seamless service delivery
- Participate in governance, reporting, SLA tracking, and service reviews
- Manage vendors and third-party support providers
- Drive continuous improvement, standardisation, and automation initiatives across the environment
Requirements
- Advanced expertise in Citrix Cloud (Delivery Groups, Machine Catalogs, policies, VDA lifecycle)
- Strong experience with legacy Citrix migration and hybrid/coexistence strategies
- Solid knowledge of Active Directory (on-prem and Azure AD / Entra ID)
- Experience with hybrid infrastructure environments
- Strong troubleshooting, root cause analysis, and performance tuning skills
- Proven ability to act as technical lead and escalation point
- Experience with monitoring and identity-related integrations (MFA, SSO, SIEM, Entra Connect)
- Experience in disaster recovery and high availability planning
- Strong stakeholder management and leadership skills
- Ability to work independently and make technical decisions with limited oversight
Why we think you will love working here:
With us you count as a person, our doors are always open.
We live the Qualysoft Team Spirit and stand for transparency!
Fresh wind and new ideas are welcome, because standstill is a foreign word at Qualysoft.
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The Company
What We Do
With 25 years of experience serving more than 250 international clients, we are a one-stop shop for IT services and digitizing business needs. Powered by more than 500 specialists in Central and Eastern Europe, we have the expertise to close the gap between technology and your business growth
