TOPdesk is an international service management software company with around 700 employees in 8 countries and 5,000 customers worldwide.
For our team in the UK, we're looking for a Senior Channel Partner Acquisition Specialist (UK) focused on growing our partner network in the UK market.
Your environment
This is a hybrid role, with at least 2 days per week in our London or Manchester office, and you'll be part of a European channel team, where each channel manager owns and drives their own region. You'll have full ownership of the UK market — responsible for creating the plan and structure to grow your region — working alongside colleagues from Sales and Marketing.
Your focus: winning new partners and making them successful quickly.
Job Description- Acquiring new channel partners (VARs, MSPs, system integrators) in the UK market
- Building a strong partner pipeline through active outbound outreach
- Managing the partner signing process
- Onboarding and activating new partners, including training and go-to-market
- Delivering structured trainings and product onboarding
- Supporting co-selling, co-marketing, and opportunity development
- Bachelor's degree or higher highly preferred
- Extensive experience (approx. 5-7+ years) in channel sales, partner management, or B2B sales within the SaaS sector
- Proven track record in partner acquisition (hunter mentality)
- Experience working with VARs, MSPs, or system integrators
- Experience in IT Service Management (ITSM), particularly ITIL and service management processes, is an advantage
- Structured, goal- and KPI-oriented way of working
- Strong communication and negotiation skills
- Willingness to travel within the UK
- Fluent English
What we offer you
- Competitive salary of £65k - £80k base (£92.5k - £114k OTE, 70% base / 30% variable)
- Hybrid, flexible working and healthy work-life balance
- Learning budget equivalent to 10% of your basic salary
- Generous pension scheme with company contributions up to 8%
- Enhanced maternity & paternity leave
- Private health insurance options
- Cycle-to-work scheme and techscheme
- 15 fully paid sick days, 5 days paid parental/carer leave, and 3 volunteering days
- 26 days of paid annual leave (plus public holidays) and your birthday off!
- Employee Assistance Program for you and your family
- Unlimited career support
Skills Required
- Bachelor's degree or higher
- Approximately 5–7+ years of experience in channel sales, partner management, or B2B sales within the SaaS sector
- Proven track record in partner acquisition
- Experience working with VARs, MSPs, or system integrators
- Experience in IT Service Management, particularly ITIL and service management processes
- Structured, goal- and KPI-oriented working style
- Strong communication and negotiation skills
- Willingness to travel within the UK
- Fluent English
What We Do
Are you ready to take your service management to the next level? With over 1000 employees spread across 14 offices worldwide, TOPdesk is one of the fastest-growing service management providers worldwide. Our mission? Helping your organization achieve excellent service delivery. TOPdesk employees get the trust and the freedom to create innovative solutions for all your service management needs. So, what are you waiting for? Let us be your guides to service excellence.
