Senior Change Manager - Data Capability & Adoption

Posted 8 Days Ago
Be an Early Applicant
Sydney, New South Wales, AUS
Hybrid
Senior level
Retail
The Role
Leads enterprise change governance and adoption for Data and AI products across merchandising, operations, customer, and corporate domains. Oversees change managers and vendors, establishes readiness and adoption frameworks, tracks value realization, integrates change into agile delivery, and develops enterprise AI literacy with People & Culture. Engages executives and product leaders to embed sustainable data- and AI-enabled ways of working.
Summary Generated by Built In
Company Description

Let’s create a more sociable future together

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!

Job Description

Senior Change Manager - Data Capability & Adoption

As the Senior Change Manager - Data Capability & Adoption, you occupy a pivotal leadership position within the Data & AI Capability team at Endeavour Group, bridging strategic practice governance with hands-on operational landing across core enterprise pillars.

Endeavour Group is executing a strategy to transform our business, using data, advanced analytics, and AI to optimise decision-making and operations. In this role, you will shape and govern the enterprise change system that powers Data & AI adoption, co-owning value realisation alongside Product and Business leaders across Merchandising, Operations, Customer, and broader enterprise domains. You will lead the evolution of our Change Management Practice system - defining change governance standards, business readiness frameworks, and "Definition of Done" criteria for product adoption, while co-owning the enterprise AI Literacy strategy in partnership with People & Culture (P&C) to position team members as confident, AI-led practitioners. Sitting alongside practice leads in Data Engineering, Data Science, and Analytics, you will work directly with Heads of Product, Delivery Leads, and business executives to ensure Change Management is integrated as a non-negotiable component of the product delivery lifecycle. 

  • Be uniquely you, come as you are
  • Hybrid ways of working - Sydney or Melbourne location
  • Fixed Term Contract: 18 months
  • Enterprise Governance Strategy: Lead the enterprise change governance system and AI Literacy strategy to drive Data & AI adoption across core commercial pillars.
  • People & Practice Leadership: Directly lead and mentor a team of pillar-aligned Change Managers while embedding adoption standards into agile product lifecycles.

Sounds good? Read on.

Here is a taster of what you can expect in this role:

  • Product Adoption Landing: Oversee the successful landing, embedding, and continuous adoption of core Data & AI products across primary commercial pillars, including Merchandising, Operations, and Customer.
  • Value Realisation Tracking: Establish adoption metrics and tracking frameworks to baseline usage, quantify value realisation, and measure the operational impact of deployed solutions.
  • Change Framework Governance: Design, establish, and mature the Data & AI Change Management Practice framework, introducing standardised Change Impact Rubrics, Business Readiness Gateways, and adoption "Definition of Done" standards. 
  • Agile Lifecycle Integration: Influence Product and Delivery leaders to embed change and adoption criteria into regular sprint planning and SOW milestones to protect change management scope. 
  • Team Leadership: Directly lead, mentor, and develop a team of 2–4 pillar-aligned Change Managers and vendor change partners, balancing strategic capability building with operational launch requirements.
  • Enterprise AI Literacy: Define and execute Endeavour’s enterprise AI and Data Literacy roadmap in partnership with P&C, encompassing Generative AI adoption, prompt engineering, automated workflows, and ethical AI usage.
  • Executive Stakeholder Engagement: Drive executive engagement at the Director and Exec level to build strategic alignment, baseline literacy gaps, and champion a data- and AI-led organisational culture.
  • Vendor Governance Standards: Define change management requirements, artefacts (playbooks, training frameworks, adoption plans), and standards within Statements of Work (SOWs) for fixed-outcome vendor engagements and evaluate third-party deliverables.

Qualifications

Now let’s talk about you: 

  • People Leadership Experience: Demonstrated experience leading and developing change management specialists, managing performance, and balancing workload allocation across matrixed product delivery teams.
  • Vendor Partner Orchestration: Proven track record of orchestrating third-party vendor partners to deliver high-quality change and enablement outcomes.
  • Change Governance Expertise: Deep expertise in establishing change governance systems, business readiness rubrics, and integrating change deliverables into modern agile product lifecycles and vendor SOWs.
  • Capability Framework Design: Extensive experience designing enterprise capability matrices, training architectures, and community-building programmes such as champions networks, events, and mentoring.
  • Value Tracking Frameworks: Proven ability to establish product adoption metrics, baseline analytics, and business value tracking.
  • Influence Without Authority: Exceptional ability to influence without authority, negotiating with Product Leaders, Delivery Leads, and business executives to prioritise long-term adoption over short-term shortcuts.
  • Technical Domain Familiarity: Strong exposure to Data & AI domains (Data Engineering, Advanced Analytics, Machine Learning, Generative AI) with the ability to translate complex technical products into intuitive business workflows.
  • Strategic Transformation Partnerships: Proven success in partnering with P&C/L&D teams and executive sponsors to drive enterprise-wide cultural transformation.

The benefits are good too! 

  • We offer hybrid ways of working
  • An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W 
  • As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing
  • Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
  • Find out more about our range of benefits and discounts here

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

Additional Information

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.  

We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup

Skills Required

  • Experience leading and developing change management specialists, including performance management and workload allocation across matrixed product delivery teams.
  • Experience orchestrating third-party vendor partners to deliver change and enablement outcomes.
  • Expertise establishing change governance systems, business readiness rubrics, and change deliverables within agile product lifecycles and vendor statements of work.
  • Experience designing enterprise capability matrices, training architectures, champions networks, events, and mentoring programs.
  • Ability to establish product adoption metrics, baseline analytics, and business value tracking frameworks.
  • Ability to influence without authority and negotiate with product leaders, delivery leads, and executives.
  • Exposure to Data and AI domains, including data engineering, advanced analytics, machine learning, and generative AI.
  • Experience partnering with People and Culture or Learning and Development teams and executive sponsors on enterprise-wide cultural transformation.
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The Company
HQ: Surrey Hills South, Surry Hills
7,013 Employees

What We Do

At Endeavour Group we exist to bring people together in better, more enjoyable, and more meaningful ways. Because we believe that social communities are thriving communities, built through great experiences and positive, memorable moments. United behind a common purpose of ‘Creating a more sociable future together’, we are a 28,000+ strong team with more than 1600 stores and 330 hotels nationally, including leading brands such as Dan Murphy’s, BWS and ALH Hotels. Our portfolio of complementary brands and businesses allows us to curate our brand propositions to meet customer needs. Each of our businesses has its own distinct value proposition, built through shared capabilities in format, range, digital, data and analytics that form the foundations of Endeavour Group’s market leadership in retail drinks and hospitality. For more information, including to access our social media guidelines, visit https://www.endeavourgroup.com.au/social-media-community-guidelines

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