Company: CGIC
Department: Retail Sales
Employment Type: Temporary Full-Time (12 months)
Work Model: Hybrid
Language: English is required, French is an asset.
Additional Information: This/these role(s) is/are currently vacant
The Opportunity:
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.
As the Senior Change Management Consultant, you will be accountable for the development and coordination of a comprehensive change strategy in support of our transformation initiatives. You will be responsible to understand stakeholder mapping and engagement across the organization and will facilitate discussions and workshops to articulate change and bring clarity to the program vision. As a change catalyst, you will collaborate with partners across interdependent initiatives to ensure strategies are well integrated and in alignment with change management methodologies.
How you will create impact:
- Leading the development of a change management and business readiness strategy for complex program initiatives, including identifying change risks, anticipating resistance, and developing specific plans to mitigate impacts.
- Facilitating discussions with key stakeholders to ensure alignment around the implementation of new behaviours and providing recommendations to drive faster adoption, greater utilization, and higher proficiency.
- Building, tracking, and managing comprehensive change analytics, including adoption measures that connect key behaviors with desired business outcomes.
- Collaborating with business partners to ensure readiness for change and ensuring large program initiatives impacting similar stakeholders are aligned, well coordinated, and delivered effectively.
- Partnering with communications teams to develop key messages to support transformational changes, and conducting presentations with senior leaders, steering committees and project sponsors to share critical insights and change impacts.
To join our team:
- You have 7 years of progressive experience in change management or business transformation.
- You have a post-secondary degree in a related discipline.
- Having a Certified Change Management Professional (CCMP), Change Management Institute (CMI) accreditation and/or Prosci's Change Management certification is required.
- You have advanced knowledge of change management tools, models, and methodologies.
- You have in-depth experience designing and delivering change strategies and plans, including defining the scope, change metrics and executing change tactics.
- Experience in the insurance or financial services industry is an asset.
How you will succeed:
- You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
- You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
- You have strong communication skills to clearly convey messages and explore diverse points of view.
- You build trusting relationships and provide guidance to support the development of colleagues.
What you need to know:
- You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
What’s in it for you?
- Training and development opportunities to grow your career.
- Flexible work options to support personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Volunteer opportunities to give back to your community.
Salary information
Expected salary/hourly range $91,058 - $151,764 (min-max, full range)
Salary placement
“The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.”
Incentive/Variable pay
“Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.”
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What We Do
As a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and wealth products, services, and advice to build financial strength and security. With over $56 billion in assets under management, we provide financial solutions and security through property and casualty (P&C) insurance, life insurance, wealth management, institutional asset management and brokerage operations. We are governed by member organizations, including co-operative organizations, credit union centrals and representative farm organizations. We are rooted in the idea that together, we are stronger, safer, and more resilient. Our vision to be a catalyst for a sustainable society is reflected in everything we do, including our community investment programs, strategic partnerships, and active volunteerism. We champion and fund the development of community-oriented co-operatives and social enterprises, invest for positive impact, and work hard to contribute to communities across Canada by supporting financial literacy, mental health, flood safety, and sustainability initiatives and programming. With over 600 locations across the country, over 6,000 employees and a dedicated financial advisor network of over 2,500 licensed insurance representatives, we remain true to our roots: putting the needs of our clients and our communities first. Our response to COVID-19 As an essential service, we took immediate steps to ensure the health and safety of our people, clients, and communities. We’re following the direction of Health Canada as we roll out a phased return to corporate and local offices across the country. If you have applied for a posted role, a recruiter will be in touch with an update. Currently, all interviews are being conducted remotely.
