Company Description
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.
Job Description
Minor Hotels is excited to announce a newly created opportunity for a Senior Central Systems Manager to join our dynamic IT team in Maroochydore. This pivotal role offers the chance to make a significant impact by driving efficient process management, identifying opportunities for improvement, and ensuring the prompt resolution of challenges across key projects undertaken by Minor Hotels ANZ.
This position is perfect for a proactive professional looking to shape and enhance systems that support our operations on a national scale, all while contributing to the growth and success of a global leader in the hospitality industry.
Key Responsibilities Include:
- Advise in the configuration and optimisation of Oracle OPERA Cloud, Oracle OPERA Reservation System (ORS/OCIS), and Opera Web Service (OWS).
- Ensure seamless integration of Property Management Systems with commercial and operational processes.
- Identify and implement opportunities to improve existing processes, driving efficiency and innovation across IT and operational workflows.
- Leverage data insights to recommend enhancements to support strategic objectives.
- Collaborate with directors, executives, and managers to understand business needs and deliver system solutions aligned with organisational goals.
- Apply in-depth knowledge of Hotel Operations and the Management Letting Rights business in Australia to align systems with operational requirements.
- Manage IT-related projects to completion, meeting scope, time, and quality benchmarks.
- Stay updated on global distribution systems and commercial processes, ensuring alignment with international best practices.
Approved Sponsor: Oaks Hotels & Resorts Suites
Salary: $90,000 - $100,000 (excluding superannuation)
Expected hours: 38 hours per week
Location: Minor Hotels Corporate Office. Level 6, 26 Duporth Ave, Maroochydore QLD 4558
Qualifications
- A proven track record with 8- 10 years' experience in the same or a closely related role, demonstrating expertise and consistent performance in achieving key objectives and contributing to organisational success
- Demonstrated knowledge and experience configuring and using Oracle OPERA Cloud
- Demonstrated knowledge and experience configuring and using Oracle OPERA Reservation System (ORS/OCIS) and Opera Web Service (OWS)
- Excellent communication skills to solve business and operational problems across International business units
- Demonstrated sound judgement, business acumen and decision making, with a focus on results in a service delivery environment
- Demonstrated high level interpersonal skills, including negotiation and conflict management skills
- Demonstrated ability to develop and present innovative solutions and influence outcomes
- Knowledge of Management Letting Rights business across Australia
Additional Information
Join our positive and vibrant team and be rewarded with these team benefits:
- Competitive salary
- Maroochydore office location with free onsite parking
- 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
- Access to Minor Hotels ANZ paid parental leave benefits
- 20% team member’s friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
- Additional paid leave including Birthday and Study leave.
- Educational Financial support may be available to those who undertake development relevant to the company’s business requirements.
- NIB Insurance discounts
- Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
- Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon)
- Discount on Furniture
- 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe
- Wellbeing programs with Uprise (EAP)
- Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults
Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best workplace culture.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Top Skills
What We Do
Minor International Public Company (MINT) is one of the largest hospitality and leisure companies in Asia Pacific Region. With over 535 hotels and resorts, 2,200 restaurants and 400 retails trading outlets, MINT meets the growing needs of consumers in 62 markets from Africa to Australia including South America and Europe. MINT is a hotel owner, operator and investor with a portfolio of more than 535 hotels, resorts and serviced suites under the Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI. Through Minor Food Group Pcl, MINT operates over 2,200 outlets under The Pizza Company, Swensen’s, Sizzler, Dairy Queen, Burger King, Thai Express and The Coffee Club brands. The latest addition to the restaurant portfolio being Bonchon brand. MINT is also one of Thailand’s largest distributors of lifestyle brands with over 400 points of sale focusing primarily on fashion, cosmetics and contract manufacturing.
