Senior Category Manager, Cross-Border E-commerce

Reposted 6 Days Ago
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Tokyo, JPN
In-Office
Senior level
eCommerce
Building the future of eCommerce. We push the boundaries of what’s possible to solve problems!
The Role
Lead selection growth for Japanese non-consumables across Direct Sourcing and Marketplace by identifying opportunities, acquiring vendors/sellers, driving brand partnerships, attending trade shows, and meeting vendor/seller/selection targets through data-driven insights and negotiation.
Summary Generated by Built In

About Coupang Japan

Coupang is one of the largest ecommerce companies in Asia and reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

We’ve launched the cross-border ecommerce team in Tokyo including multiple fulfilment models, offering two/three-day delivery to Korea and Taiwan on a wide range of selection.

We are looking for high performers to lead expansion of the Japan business. This is an exceptional opportunity to become a part of Coupang’s global ecommerce growth and create a world where our customers wonder, “How did we ever live without Coupang?”


About the Team

Our team's mission is to discover the potential demand for Japanese products among Korean and Taiwanese customers and provide a product lineup that exceeds their expectations with exceptional shopping experiences which “Wow” the customers. This includes speed in delivering products from Japan at affordable prices. To achieve this mission, our team acts with entrepreneurship, high autonomy, and ownership with special focus on moving with urgency.

Position Title Senior Category Manager

The Senior Category Manager focuses on growing selection through lead generation, brand acquisition, and closing partnership deals across Direct Sourcing and Marketplace models for Hardlines and Softlines categories.

Main Responsibilities

  • Identify non-consumables Japanese selection opportunities in Korea based on consumer demand trends,competitive insights and market data.
  • Identify high quality leads and define acquisition approach: vendor or seller.
  • Actively participate in trade shows, outreach, B2B marketing planning, and channel partner engagements.
  • Drive actions to convert leads into vendors and sellers to grow non-consumables business.
  • Grow partnerships with key Japanese brands/sellers.
  • Meet vendor, seller, and selection targets.

Qualifications

Basic Qualifications

  • 7 years of relevant work experience in e-commerce or retail managing multi-million yen accounts.
  • Proven track record of exceeding business development / sales targets.
  • Excellent communication, negotiation, and influencing skills at executive levels.
  • Ability to navigate ambiguity.
  • Data manipulation and analytics capabilities.
  • Fluent communication in Japanese. Business level English.

Preferred Qualifications

  • Knowledge of Hardlines and Softlines industries.
  • Network of partners in non-consumables industries in Japan.
  • Competence in cross-border commerce, especially on Japanese consumer product exports.
  • People management experience

Recruitment Process

Document Screening → Zoom Interview → On-site (Zoom) Interview → Offer

Please note that the recruitment process may be modified depending on the position and circumstances.

Interview schedules and application results will be communicated to the email address provided during the application process.


Employment Terms

  • Employment Type: Full-time Employee

Important Notes

  • This job posting may be closed before the stated posting end date if all hiring positions have been filled.
  • If any false information is submitted during the application process, Coupang reserves the right to withdraw or revoke an employment offer.
  • In accordance with applicable laws and regulations, individuals entitled to employment protection (e.g., veterans receiving benefits, people with disabilities, etc.) may be given preferential consideration in the hiring process.
  • The role, responsibilities, and/or position assigned at or after joining the company may be subject to change based on the candidate’s experience and business needs. No specific restrictions will be placed on such changes, and candidates will be informed at an appropriate time prior to joining the company.
  • Additional details regarding the application process will be provided separately via email or during interviews.

Privacy Notice

The personal information you provide as part of your application will be collected and managed by Coupang in accordance with the following Privacy Policy:

https://www.coupang.jobs/jp/privacy-policy/

 

Skills Required

  • 7 years of relevant work experience in e-commerce or retail managing multi-million yen accounts
  • Proven track record of exceeding business development / sales targets
  • Excellent communication, negotiation, and influencing skills at executive levels
  • Ability to navigate ambiguity
  • Data manipulation and analytics capabilities
  • Fluent communication in Japanese
  • Business level English
  • Knowledge of Hardlines and Softlines industries
  • Network of partners in non-consumables industries in Japan
  • Competence in cross-border commerce, especially Japanese consumer product exports
  • People management experience

Coupang Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coupang and has not been reviewed or approved by Coupang.

  • Healthcare Strength Benefits are described as robust, including medical, dental, vision, disability, life, mental health, and transgender healthcare. Some locations also offer on-site or virtual health screenings that enhance preventive care access.
  • Retirement Support Financial programs include a 401(k) with company matching and an employee stock purchase plan alongside performance bonuses. Feedback suggests these elements provide a structured foundation for long-term savings and wealth building.
  • Leave & Time Off Breadth Paid time off is described as generous with accrual increasing with tenure, complemented by company-paid holidays and parental leave. Flexible work arrangements in some roles further support time away when needed.

Coupang Insights

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The Company
HQ: Seoul
70,000 Employees
Year Founded: 2010

What We Do

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Why Work With Us

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.

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