Senior Carrier Representative / Broker

Posted 6 Days Ago
Be an Early Applicant
Tampa, FL
Junior
Logistics • Sales • Software • 3PL: Third Party Logistics
Arrive Logistics is one of the fastest-growing freight brokerages in the nation.
The Role
As a Senior Carrier Representative / Broker, you will develop relationships with freight carriers and customers, negotiate loads, analyze market conditions, and provide elite customer service. Building strong partnerships and internal collaboration is essential for achieving outstanding service performance and addressing complex logistics issues.
Summary Generated by Built In

Who We Are

Arrive Logistics is a leading transportation and technology company in North America, having surpassed $2 billion in annual revenue with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual and collaborative environment. There’s never been a more exciting time to get on board, so read on to learn more and apply today!

Who We Want

Our explosive growth is your opportunity to join our high-energy Carrier Representative / Broker team. We’re looking to hire a Senior Carrier Representative / Broker with previous third-party logistics experience who is ready to put their expertise to work at the fastest-growing brokerage in the country.

What You’ll Do 

As a Senior Carrier Representative / Broker, your key responsibilities are establishing and growing relationships with carrier partners to service our customers’ needs while providing best-in-class service. 

Senior Carrier Capacity Broker Responsibilities

  • Procure freight carriers and develop relationships with freight carriers listed within our CRM and / or identified through individual research.
  • Develop strong freight carrier partnerships and capacity, arrange or negotiate loads for Arrive’s customers/shippers. 
  • Analyze market conditions, carrier availability, and customer shipping demands to determine which carriers can best support the customer and their specific shipping needs
  • Foster a cohesive working relationship with Arrive’s tracking team and engage with them daily to provide elite customer service from pick-up to delivery. 
  • Maintain outstanding service performance. 
  • Consistently update tracking boards, connect with freight carriers regularly, and manage pre-pick up status. 
  • Seek opportunities for new and existing customers to utilize committed capacity. 
  • Build strong internal relationships with the Business Development team. 
  • Utilize industry knowledge to resolve issues efficiently and independently. 

Qualifications

  • 2+ years in a Carrier Sales or Brokering role is required
  • We’re looking for personable, hard-working individuals who aren’t afraid to go above and beyond each and every day for themselves and Arrive. 
  • Resourcefulness is key! We are solving complex issues each and every day at Arrive. We need team players who are curious, ask questions and are solutions-oriented. 
  • A strong work ethic is essential. If you don’t enjoy working hard and hustling through your day, this might not be a good match. 
  • Building relationships and establishing rapport should come naturally to you. Successful brokers at Arrive will know the importance of establishing strong external AND internal relationships.
  • Our work culture is high energy! We need highly motivated individuals to help us reach our goals. 
  • You should feel comfortable taking risks and making quick decisions! Our industry is fast-paced. Highly ambitious people thrive!

The Perks of Working With Us

  • Take advantage of excellent benefits, including medical, dental, vision, life, and disability coverage.
  • Invest in your future with our matching 401(k) program.
  • Build relationships and find your home at Arrive through our Employee Resource Groups.
  • Enjoy office wide engagement activities, team events, happy hours and more!
  • Leave the suit and tie at home; our dress code is casual.
  • Work in the booming city of Tampa, FL – we are in a convenient location close to the airport, bay, and downtown.
  • Start your morning with free coffee!
  • Park your car for free on site!
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program.
  • Get paid to work with your friends through our Referral Program!
  • Get relocation assistance! If you are not local to the area, we offer relocation packages and have a Candidate Engagement Specialist who can answer any questions.

Your Arrive Experience

When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos. 

Notice:

To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact [email protected] for verification.

What the Team is Saying

Marissa
Stephanie
Branton
Mateo
Samantha
Austin
The Company
HQ: Austin, TX
1,700 Employees
On-site Workplace
Year Founded: 2014

What We Do

At Arrive Logistics, our relentless pursuit of perfection fuels our ability to optimize operations, identify efficiencies, build technology, and deliver innovation that pushes businesses like yours forward. But it’s not just what we do that sets us apart from everyone else — it’s what we’re made of grit, determination, and a 24/7 commitment to our partners.

The details matter. We don’t just connect freight and carriers; we think critically about every element of the process, working with precision to anticipate your needs. That means more capacity, a consistent freight experience — no surprises.

Our Work Matters: Shippers, carriers, and brokerages are the primary players in the logistics industry, which powers the U.S. economy and makes everyday life possible. If you have ever bought it or used it … it has been on a truck!

Why Work With Us

We are an ambitious, high-growth company that pushes the limit of what’s possible for our team and partners. In only 10 years, Arrive surpassed 30,000 competitors to become a Top 7 truckload brokerage — and we’re just getting started. We are on track to break into the Top 5 by 2025 and the Top 3 by 2026.

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Arrive Logistics Offices

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