Senior Card Fraud Detection Officer

Posted One Month Ago
Be an Early Applicant
The City of Angels, Bangkok, THA
In-Office
Senior level
Financial Services
The Role
Monitor credit card fraud alerts, contact customers to verify suspicious activity, handle fraud-related inbound calls, support credit card risk mitigation and collections, and execute fraud monitoring policies to protect consumer accounts.
Summary Generated by Built In
Company: 2501 UOB (Thai) Public Company Limited

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Client Services - Credit Cards - Fraud Monitoring is responsible for interacting with clients, either directly or indirectly, in support of sales, trading, relationship management, or portfolio management activities.  The Credit Cards focus specializes in activities related to the commercial and consumer cards business. Responsibilities include the development of objectives, policies, and plans to maximize market penetration and profits, while also managing the overall credit risk of the business and collections. The Fraud Monitoring area specializes in first level contact with customers once possible fraud has been identified. Contacts customers to verify activity, handling certain fraud-related inbound calls. 

Consumer Banking covers activities related to providing services and products directly to consumers through various business channels. This group includes retail banking, consumer lending, auto finance, small business banking, and related business areas.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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The Company
HQ: Singapore
25,000 Employees
Year Founded: 1935

What We Do

We’re here to do Right By You. At UOB, we aspire to build a better future for the people and businesses in the region. Through our extensive network and suite of capabilities, we offer financial solutions to the people and businesses within, and connecting with ASEAN. We create solutions tailored to your unique needs through data and relationship-led insights. Our comprehensive regional network and one-bank approach connects your business to new opportunities in ASEAN. We help businesses to advance responsibly and guide personal wealth to grow sustainably. We foster inclusiveness and environmental well-being for stronger societies. This is how we stay committed to forging a sustainable future for generations to come. Note: For the terms of use of our LinkedIn channel, please visit: https://go.uob.com/socialmedia

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