Senior Business Systems Analyst

Posted 3 Hours Ago
Boston, MA, USA
Hybrid
116K-145K Annually
Senior level
Consumer Web • eCommerce • Software
We're re-engineering car shopping. Join us for the ride.
The Role
Act as the bridge between business goals and technical systems by gathering stakeholder requirements, writing user stories with acceptance criteria, designing data and system diagrams, specifying analytics and data warehouse solutions, collaborating with engineers and product managers to implement and test solutions, coordinating UAT and defect tracking, and creating documentation and training materials to improve operational efficiency.
Summary Generated by Built In
Who we are
At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years.
What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!
What you'll do
Serve as the crucial link between CarGurus business objectives and technical capabilities of its system through analysis of data and influencing analytics systems. Duties include: engage with stakeholders to collect and document business data and requirements, translating them into specifications in user stories with clear acceptance criteria; define data and analytics processes, identify areas for improvement, and recommend solutions to enhance operational efficiency; create essential technical and business documentation, including application, data flow, sequence diagrams, entity relationship, and integration diagrams; present data and system designs to both internal and external stakeholders for decision making and approval; perform architectural design, requirement design, analysis, and quality assurance; collaborate with various cross-functional stakeholders analyze business processes, gather and document requirements, and design system solutions; collaborate with technical product managers to build out user guides and training materials for end-users; : collaborate with engineers to implement technical solutions to meet business requirements and compliance regulations; collaborate with business stakeholders to document user acceptance testing scenarios and obtain sign-off prior to deployment; assist with testing coordination and documenting defects; and identify industry trends and new releases to proactively identify optimization opportunities and create stakeholder value. Telecommuting available. Multiple positions.
Who You Are:
Master's degree (or foreign equivalent) in Computer Science, Computer Engineering, Engineering, Statistics, Data Science, Business Analytics, or a related field and two (2) years of experience in the job offered or related occupation. Requires two (2) years of experience in each of the following: Programming Languages; Database Query Languages, including SQL or MySQL; Agile, Jira, or Confluence; Salesforce data analysis; Looker or Tableau reporting tools; Data Warehouse design; and Data Management.
#LI-DNI
The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles.
Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training.
This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs).
Position Pay Range
$116,000 - $145,000 USD
Working at CarGurus
We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
CarGurus may require in-person interviews as part of our hiring process, particularly for positions based in our Boston and Dublin offices. Candidates selected for an in-person interview will be notified in advance. Please be aware that travel expenses are the responsibility of the candidate.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid

Skills Required

  • Master's degree in Computer Science, Computer Engineering, Engineering, Statistics, Data Science, Business Analytics, or related field (or foreign equivalent)
  • Two years of experience in the job offered or related occupation
  • Two years experience with Programming Languages
  • Two years experience with Database Query Languages, including SQL or MySQL
  • Two years experience with Agile, Jira, or Confluence
  • Two years experience with Salesforce data analysis
  • Two years experience with Looker or Tableau reporting tools
  • Two years experience with Data Warehouse design
  • Two years experience with Data Management

CarGurus Compensation & Benefits Highlights

  • Leave & Time Off Breadth Flexible hybrid schedules pair with unlimited personal/sick time, defined vacation, periodic recharge days, and a paid sabbatical program. Together these provide multiple pathways for rest and extended time away.
  • Parental & Family Support Family-forming and caregiving resources include Carrot Fertility, Care.com backup care, adoption/foster support, and substantial paid parental leave with gradual return options. These offerings address a wide range of family needs across life stages.
  • Wellbeing & Lifestyle Benefits Health and wellness resources span an EAP, Headspace, fitness/wellness programming, gym reimbursements, and commuter and daily lunch perks. Office amenities and ERGs further support day-to-day wellbeing and inclusion.

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The Company
HQ: Boston, MA
1,200 Employees
Year Founded: 2006

What We Do

Headquartered in Boston, Massachusetts, CarGurus is the #1 visited digital auto platform in the U.S. for shopping, buying, and selling new and used vehicles and an award-winning place to work. We give drivers and dealers the confidence to buy or sell cars exactly how they want: online, in-person, or a combination of both. Our culture fosters kindness, collaboration, and innovation, while empowering Gurus with opportunities and resources to fuel their career growth. We aim to give all people—consumers, dealers, and our employees—the power to reach their destination.

Why Work With Us

Being a top destination for buying and selling vehicles requires collaboration, innovation, and fresh perspective. So we empower our Gurus with opportunities and support that help them confidently contribute and continuously grow as their authentic selves. Amazing benefits and perks and development programs underscore our commitment to our people.

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CarGurus Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our hybrid working model emphasizes flexibility and open communication. Employees are expected to work with their managers to align on the rhythm that works best for their specific role and teams.

Typical time on-site: Flexible
Company Office Image
HQBoston, MA
Company Office Image
Dublin, Dublin
Company Office Image
Raleigh, NC
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