Senior Business System Operation Analyst

Reposted One Month Ago
Be an Early Applicant
Shanghai, Shanghai Municipality, Shanghai, CHN
In-Office
Senior level
Other • Security
The Role
Manage and administer B2B systems, support sales order operations, analyze business requirements and deliver system enhancements (B2B, SFDC), develop reports and dashboards, ensure application stability, and support commercial initiatives across business and IT stakeholders.
Summary Generated by Built In

Job Title: Senior Business System Operation Analyst

Job Grade: 171

Job Description

Job Summary: You will work closely with all division business colleagues, supporting functions, internal IT team to manage and execute assigned projects and to manage assigned applications for driving revenue and productivity. The candidate will also ensure stability of assigned applications running and fulfill maintenance and change request from business side.

Key Responsibilities:

  • Manage B2B system as system administrator role by collaborating with multiple function teams to support sales order operation process
  • Analyze business requirements as Business Analyst role through close collaboration with all business and IT stakeholders to deliver system enhancement results (B2B, SFDC and other related)
  • Support data analytics and documentation work based on business requirements
  • Support other commercial initiatives

Qualifications:

  • At least Bachelor’s Degree
  • At least 3-5 years working experience on commercial system support or IT business analysis in to-B MNCs, especially ability to work across business and IT teams
  • Solid experience in B2B/SFDC System
  • Analytical skills with experience in data analysis, reporting and dashboard development, familiarity with Microsoft Office (Excel, PowerPoint, Word) and BI tools (e.g., Power BI)
  • Positive working attitude, accountability and ownership, willingness to learn; Be flexible to work in fast-grown environment and under pressure
  • Good communication skill in both Chinese and English

Join Our Team:
•    If you are a results-oriented Business Analyst with a passion for driving business growth and innovation in China, we invite you to join our dynamic team. This is an exciting opportunity to contribute to our organization's success and make a meaningful impact in one of the world's most dynamic markets. Apply now and be part of our journey towards excellence and innovation.

Skills Required

  • Bachelor's Degree
  • 3-5 years commercial system support or IT business analysis experience in B2B MNCs
  • Solid experience with B2B systems and Salesforce (SFDC)
  • Experience in data analysis, reporting and dashboard development
  • Familiarity with Microsoft Office (Excel, PowerPoint, Word) and BI tools (e.g., Power BI)
  • Good communication skills in both Chinese and English
  • Positive working attitude, accountability, ownership, flexibility to work under pressure

Johnson Controls Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.

  • Retirement Support Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
  • Leave & Time Off Breadth Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
  • Flexible Benefits Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.

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The Company
HQ: Chennai
100,000 Employees
Year Founded: 1885

What We Do

At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.

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