Why Work For Us?
- Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
- 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
- Benefits – Medical, Dental, Vision, wellness program and more!
- Paid Holidays
- Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
- Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
- Free AAA Classic Membership
- AAA Product Discounts
- Tuition Reimbursement Program
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At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work.
RESPONSIBILITIES / JOB DUTIES
- Leads cross-functional teams to implement high-impact business improvements.
- Prepares operational assessments based on research and field evaluations, including competitor evaluations, operational effectiveness and capacity utilization
- Supports the development of future state roadmap and business cases that will automate key business functions that deliver quicker, intuitive and frictionless Member experiences
- Documents and maps processes while making recommendations on improvements
- Assists in ideating, prototyping, and ultimately scaling solutions to support business growth, optimization and transformation
- Support the execution of approved plans
- Performs other related duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES
- Possesses strong analytical skills and demonstrated success coordinating operations across various business groups and stakeholders
- Strong written and verbal communication
- Strong computer skills, including proficiency with Google suite
- Proven ability to multitask and manage competing priorities in a fast paced environment, delivering high quality results under pressure
- Strong planning, problem-solving and project management skills
- Critical thinker with a proven ability to provide solutions based on research, data, and industry trends
- Must be able to understand and follow complex instructions
EDUCATION, COMPETENCIES, CERTIFICATIONS/LICENSES
- Minimum Qualifications
- Bachelor's degree
- Minimum of 8 years of experience in business, operations, or a related field
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We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis - Compensation Range: Min: $129,223.00 - Mid: $161,528.00- Max: $193,834.00
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What We Do
AAA. Always here for our Members, communities, and you. Welcome to AAA Northern California, Nevada & Utah. For well over a century, we’ve continued our long-standing commitment to diligently serve our Members and communities. We have achieved this, and our exemplary reputation, by delivering our wide range of services that span from the roadside assistance we’re famous for; to automobile, homeowners, life and other personal lines of insurance; as well as travel services; and discounts that allow our Members to enjoy life both on and off the road. Beyond the top services we offer, there is still so much more to AAA. We also lead the way in the advocacy for alternative fuels and vehicles, encourage our employees to take advantage of the ability to volunteer their time to deserving organizations and causes in our communities, and offer an array of community focused programs such as car seat installation, teen safe driving, approved auto repair, and AAA battery round-up. Naturally, our leadership and excellence means finding the right individuals driven to continue and support the AAA commitment to serving our Members. We’re always looking for passionate people just like you to bring your unique perspectives and ideas to strengthen our team. Joining AAA means the opportunity to be yourself while building a successful career. You’ll also be able to take comfort in knowing that you’ll be covered by some of the best and competitive benefits in the industry
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