Senior Business Operations Manager

Posted 20 Days Ago
Be an Early Applicant
3 Locations
In-Office
Senior level
Artificial Intelligence • Cloud • Information Technology • Security • Software
The Role
Lead program-level governance, financial management, reporting, compliance, and resource allocation for a classified DoW AI program. Establish SOPs, track budgets, define metrics (MOPs/MOEs), improve processes, manage procurement and capacity planning, and deliver executive reporting to senior government stakeholders.
Summary Generated by Built In
Job Summary & Responsibilities

Everforth ECS is seeking a Senior Business Operations Manager to work in the National Capital Region covering the Pentagon, Falls Church, and Fairfax. Please Note: This position is contingent upon contract award.


The War Data Platform (WDP) is a key initiative within the U.S. Department of War's (DoW) AI-First strategy introduced in early 2026. The WDP separates business and financial data from operational warfighting data, aiming to accelerate the deployment of artificial intelligence (AI) on the battlefield. The WDP extends to Unclassified, Secret, and Top Secret environments, and supports collaboration between Combatant Commands, Joint Staff directorates, Senior Executive Service leaders, and operational analysts.


The Senior Business Operations Manager oversees the Program's myriad projects, ensuring initiatives seamlessly align with customer mission needs and business goals. They act as the operational bridge between strategic leadership and tactical execution within complex government and military environments. The role requires high-level coordination and execution across several critical domains:

  • Governance: Establishing overarching frameworks and Standard Operating Procedures (SOPs) that guide program decisions, enforce accountability, and ensure all project execution aligns with overarching DoW acquisition and operational directives.
  • Financial Management: Conducting complex forecasting, managing annual congressional authorizations and appropriations, optimizing spend plans, and tracking historical budgets. They ensure every operational dollar is spent in a cost-effective, audit-ready manner.
  • Reporting: Compiling data and generating comprehensive, executive-level reports. This includes creating continuous-feedback loops, decision matrices, and after-action reviews to keep both internal stakeholders and senior government clients fully informed.
  • Compliance & Risk Management: Interpreting complex regulatory constraints, implementing safeguards across classified and unclassified networks, and mitigating potential operational or legal risks before they impact mission readiness.
  • Metrics: Defining and monitoring Measures of Performance (MOPs) and Measures of Effectiveness (MOEs).
  • Process Improvement: Analyzing performance data to identify workflow bottlenecks, eliminate inefficiencies, and drive continuous process improvements.
  • Resource Allocation: Managing the acquisition process, planning logistics, and ensuring personnel and materials are effectively directed to support priority missions.
  • Capacity Planning: Evaluating current workforce capacity and infrastructure so the program functions reliably despite evolving personnel or mission scopes.
  • Standardizing Methodologies: Establishing standardized project management methodologies, and building sustainable digital continuity.
  • Performs other duties as assigned.
Preferred Qualifications
  • Current Secret security clearance.
  • 10 or more years of experience in business operations, program administration, or a closely related field supporting federal government contracts or programs.
  • Demonstrated experience collecting, validating, and reporting contractor labor hour data in support of annual service contract reporting obligations, including submission through the System for Award Management (SAM.gov).
  • Experience supporting program management reporting functions, including the preparation of Monthly Status Reports and Quarterly Program Management Review briefing materials incorporating cost, schedule, personnel, and execution data.
  • Proven experience managing procurement and purchasing processes in a federal contracting environment, including tracking Requests to Initiate Purchase, Consents to Purchase, Government approvals, and associated documentation throughout a period of performance.
  • Strong problem-solving and decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate solution.
  • Highly developed interpersonal and oral/written communication skills, with the ability to effectively and professionally interact with a diverse set of stakeholders (from peers to end-users to executive management).

Skills Required

  • Ability to work in the National Capital Region (Pentagon, Falls Church, Fairfax).
  • Current Secret security clearance.
  • 10 or more years of experience in business operations, program administration, or related field supporting federal government contracts or programs.
  • Experience collecting, validating, and reporting contractor labor hour data, including submission through SAM.gov.
  • Experience preparing Monthly Status Reports and Quarterly Program Management Review materials (cost, schedule, personnel, execution data).
  • Proven experience managing procurement and purchasing processes in a federal contracting environment.
  • Strong problem-solving and decision-making capabilities.
  • Highly developed interpersonal and oral/written communication skills with diverse stakeholders.

ECS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ECS and has not been reviewed or approved by ECS.

  • Healthcare Strength ECS advertises multiple national-network medical plan options with HSA eligibility alongside dental and vision coverage. Coverage generally begins quickly and is paired with company-paid short- and long-term disability, adding stability to the health package.
  • Retirement Support A 401(k) with Safe Harbor and immediate vesting on employer contributions is emphasized, with an employer match available. Access to an employee stock purchase plan via the parent company provides an additional savings avenue.
  • Parental & Family Support Paid parental leave up to 30 days, adoption assistance, and other family-oriented leaves are highlighted. Feedback suggests these offerings add meaningful value beyond base pay for many roles.

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The Company
HQ: Elkhorn, NE
2,129 Employees
Year Founded: 1993

What We Do

ECS, a segment of ASGN (NYSE: ASGN), delivers advanced solutions and services in cloud, cybersecurity, artificial intelligence (AI), machine learning (ML), application and IT modernization, and science and engineering. The company solves critical, complex challenges for customers across the U.S. public sector, defense, intelligence and commercial industries. ECS maintains partnerships with leading cloud, cybersecurity, and AI/ML providers and holds specialized certifications in their technologies. Headquartered in Fairfax, Virginia, ECS has more than 3,400 employees throughout the U.S. and has been recognized as a Top Workplace by The Washington Post for the last five years.

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