What You'll Do
- Collaborate across go-to-market teams to understand the challenges we face, identify the most impactful opportunities, and craft a roadmap to respond to them.
- Act as a catalyst by bringing the right teams and people together, and creating a structure where teams can move efficiently even in ambiguous situations.
- Partner with Sales Operations, Sales Enablement, Marketing Operations, Business Systems, and Business Intelligence to ensure the right tools, process, insights, and training are in place to enable strategic initiatives.
- Oversee business operations initiatives to ensure the information and support for programs are effectively delivered.
- Approach the work without ego and roll up your sleeves to tackle whatever needs to be done.
- Use qualitative and quantitative problem solving skills, establishing robust data streams and analytical processes to track and generate insights that substantiate your recommendations that enable responsive activities.
- Design, develop, test, and launch solutions across a wide technology stack including Salesforce, Outreach, Marketo, and Workato.
- Set and deliver on aggressive deadlines that drive yourself and the team around you to action, identifying and resolving roadblocks along the way.
- Own the problem solving and implementation of well-supported and high-impact solutions.
- Scale systems, processes, and workflows to ensure all activities in the go-to-market team are streamlined, efficient, and productive.
- Coach, support, and mentor junior resources across BizOps and supporting functions.
- Partner with teams and leaders across the organization to deliver projects that drive meaningful and measurable value across the organization.
- Manage vendor selection, relationships, and budgets when needed.
- Other duties as assigned.
About You
- 4-5+ years experience in revenue operations, business operations, management consulting, or other relevant field.
- Deep experience and expertise in Salesforce, including process and dashboard design.
- Love for data and analytics, including a strong understanding of sales and marketing metrics and the ability to translate insights into revenue-focused recommendations.
- Ability to turn business requirements into reality, designing robust, intelligent, and scalable solutions with the right blend of declarative and custom development.
- Experience scaling go-to-market operations and demonstrated ability to define, refine, and implement go-to-market processes, procedures, and policies.
- Ability to go deep on problems and communicate credibly with both technical and non-technical stakeholders.
- Post-secondary education in computer science, business administration, or relevant discipline.
- Meticulous organization, detail orientation, and task-driven nature.
- Natural curiosity, proactive mindset, and the tenacity to challenge the status quo.
- Enthusiasm to learn a new, complex domain and the humility to ask for help when needed.
- Team player that is willing to step in for team members that need help.
- Strong deductive reasoning skills with the ability to communicate clearly and concisely to explain processes and resolve issues.
Bonus points if you have:
- Experience in high-velocity, B2B SaaS sales
- Experience with Workato, Marketo, Outreach, Gong, Intercom, Highspot, and other integrations.
- Salesforce certification.
What the Team is Saying
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What We Do
At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!
Why Work With Us
At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture.
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8am (Formerly AffiniPay) Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
