What you’ll do
- Be a trusted advisor of the Small Business and Growth leadership team(s) and a critical operations partner to the EGMs and GMs across Product, Technology and Design
- Enable teams to better execute product and business strategies by shaping, influencing and leading various operational rituals and processes.
- Drive the execution and continual improvement of annual and quarterly planning rituals and activities, including maintaining roadmaps, tracking OKRs and preparing reviews.
- Drive and influence cross-functional and cross-domain collaboration with areas outside of Product and Technology including Design, Marketing and Data and Science to drive unified customer experiences and business / product outcomes.
- Facilitate your divisions to effectively prioritise, measure, report & act on key metrics including financial, product and technical indicators, working closely with relevant business partners.
- Proactively identify and deliver operational improvement and synergies across your teams and the wider Product & Technology organisation.
- Provide mentorship and coaching in the team, helping to build a collaborative and engaged culture. This may include people or project leadership as part of specific programmes of work.
- Work dynamically and flexibly across various global timezones with leadership teams that are globally dispersed.
Critical competencies/experience
- Be the subject matter expert in either SaaS product operations or marketing and launches operations
- Have a minimum of 8+ years in operations, marketing operations, product or strategy roles, SaaS experience preferred.
- Strong understanding of technology products and the product development process through to launch
- Experience leading through influence.
- Proven delivery of programmes of work.
- Awareness of modern delivery principles and practices.
- Proven experience collaborating and building trust and effective working relationships with stakeholders across all levels of the business.
- Proven ability to influence outcomes at a range of levels from individual contributor to executive level leader
What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.
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Xero Teams
Xero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
