Senior Business Operations Manager - Price and Commission Operations

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours. 

Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.

As the Business Operations & Strategy team, our mission is to give our customer—the Modern Explorer—unparalleled access to worldwide experiences, offering the best selection, availability, pricing, quality, while fostering shared growth with our experience partners. Our goal is to empower every supplier to thrive on GetYourGuide by providing them with advanced tools, actionable insights, tailored support, and seamless connectivity at every stage of their journey with us.

We are looking for a highly analytical, strategic, action-oriented, and collaborative (Senior) Business Operations & Strategy Manager to join our dynamic Business Operations & Strategy (Optimization) team and help us to take our experiences to the next level! 

As a (Senior) Business Operations & Strategy Manager – Optimization (Pricing & Commission Operations), you are responsible for turning our pricing and commission strategy into action. Acting as the bridge between strategy, data and daily execution, you will ensure that commissioned and pricing initiatives are operationalized at scale—enabling Account Management to drive commercial results with their supplier partners and working cross-functionally with our Pricing team, Supplier Marketing, Product, Analytics. You will create the operational processes, toolkits, and playbooks that make pricing and commission actionable, supporting supplier success.

• Design and Optimize Commercial Processes: Build, implement, and continuously improve scalable workflows and best practices that empower Account Management teams and cross-functional partners to execute pricing and commission strategies effectively and drive operational excellence.
• Global Enablement & Harmonization: Drive strategic programs to align, harmonize, and operationalize Account Management and Price & Commission Execution activities, ensuring consistency and localized adaptation for supply growth, engagement, and retention.
• Cross-Functional Collaboration & Stakeholder Management: Work closely with our Pricing Team, Product, Marketing, Analytics, and regional Account Management leads to identify pricing and commission challenges, extract and roll out best practices, and co-create impactful, actionable solutions.
• Data-driven Price & Commission Optimization: Leverage data and analytics to identify and implement operational optimization opportunities for pricing and commission, increasing supplier satisfaction, commercial effectiveness, and performance.
• Operational Tooling & Reporting: Develop and deploy tools, dashboards, and reporting solutions to enable transparent tracking, data-driven decision-making, and continuous improvement in pricing and commission operations for Account Management.

• 3+ years of experience in Revenue, Commercial or Sales Operations, Strategy, Business Process Management, or similar; experience in a fast-paced tech, marketplace, or SaaS environment strongly preferred.
• Proven expertise in operationalizing commercial strategies for pricing, commissions, or incentives at scale.
• Experience building and rolling out processes, playbooks, and enablement resources for Account Management or Sales.
• Highly collaborative, with a track record of effective cross-functional partnering and influencing.
• Highly analytical with strong business acumen; skilled at using data to solve problems, identify opportunities, and inform strategic decisions (experience with SQL, BI tools like Looker, Power BI, Tableau a plus).
• Strong project management skills, with experience leading complex, cross-functional initiatives from concept through to delivery and adoption.
• Excellent communication skills, with the confidence to drive alignment and influence globally diverse stakeholders.
• Comfortable working in high-ambiguity, high-growth environments; entrepreneurial mindset, self-starter, and driver of change.
• Fluent in English; other languages are an advantage.

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 30 days per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more…

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at [email protected].

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application. 

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