We are seeking a highly skilled and analytical Senior Business Operations Analyst, in an Individual Contributor role to join our team. The ideal candidate will possess strong expertise in Power BI, Power Automate and Excel. Additionally, the role requires advanced knowledge in data analysis, process automation, and business intelligence to support decision-making and optimize operational performance.
Key Responsibilities:
- Design and develop comprehensive Power BI reports and dashboards that provide actionable insights into business operations and performance. Proficient in Complex DAX: Deep understanding of Data Analysis Expressions (DAX), including advanced functions for filtering, calculations, and time intelligence.
- Analyze large datasets using advanced Excel functions to identify trends, issues, and opportunities for process improvement.
- Ensure data accuracy, integrity, and consistency across all business intelligence reports and dashboards.
- Automate workflows and optimize business processes using Power Automate and Macros.
- Collaborate with cross-functional teams to gather and interpret business requirements, translating them into analytical solutions.
- Create and maintain detailed documentation of business processes, workflows, and data analysis models.
- Continuously monitor and refine operational processes to enhance efficiency and performance.
- Present data findings and insights to senior management, providing clear recommendations for business improvement with clarity in thought process and excellent communication skills.
Qualifications:
- Bachelor’s degree in business, Data Analytics, Information Technology, or a related field with 8+ years of experience.
- Proven experience (5+ years) as a Analyst / Sr. Analyst in a similar role.
- Create Client presentable Dashboards that are action – based in Power BI and/or Tableau.
- Proficiency in Power BI, Power Automate, Microsoft Flow, and Excel for data visualization, automation, and analysis.
- Strong knowledge of data analysis techniques and tools, with the ability to interpret complex data and deliver clear, actionable insights.
- Experience in business process automation, workflow optimization, and creating custom automation solutions.
- Excellent analytical and problem-solving skills, with the ability to handle multiple tasks and projects simultaneously.
- Strong communication skills to interact with stakeholders and present data-driven insights effectively.
- Attention to detail, with a focus on ensuring data accuracy and process efficiency.
Preferred Skills:
- Experience with SQL or other query languages.
- Predictive modelling, Text analytics using Python and/or R.
- Knowledge of financial modeling and operational forecasting.
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the TeamConduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.
Skills Required
- Bachelor's degree in Business, Data Analytics, IT, or related field with 8+ years of experience.
- Proven experience (5+ years) as an Analyst / Senior Analyst in a similar role.
- Proficiency in Power BI for creating client-presentable, action-based dashboards.
- Deep understanding and proficiency in Complex DAX (Data Analysis Expressions).
- Proficiency in Power Automate / Microsoft Flow for workflow automation.
- Advanced Excel skills for analyzing large datasets.
- Experience creating Macros and custom automation solutions.
- Experience in business process automation and workflow optimization.
- Strong analytical, problem-solving, communication skills, and attention to detail.
- Ensure data accuracy, integrity, and consistency across BI reports and dashboards.
- Experience creating dashboards in Tableau (and/or Power BI).
- Experience with SQL or other query languages.
- Predictive modelling and text analytics using Python and/or R.
- Knowledge of financial modeling and operational forecasting.
Conduent Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conduent and has not been reviewed or approved by Conduent.
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Healthcare Strength — Health coverage is broad, with multiple plan options, preventive care at 100%, telemedicine access, behavioral health support, and wellness resources.
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Leave & Time Off Breadth — Paid time off, holidays, sick days, volunteer time, and parental leave are included, offering multiple avenues for rest and personal needs.
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Wellbeing & Lifestyle Benefits — Perks include childcare and commuter benefits, fitness stipends, discount programs, an Employee Assistance Program, and a remote work program that support overall wellbeing.
Conduent Insights
What We Do
Conduent delivers mission-critical services and solutions on behalf of businesses and governments — creating exceptional outcomes for its clients and the millions of people who count on them. Through process, technology and our diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward. At Conduent, we are one team with one mission. When you join Conduent, you are engaged in creating the future — both our company’s and your own. You’ll have the opportunity to grow and thrive through experiences and formalized learning programs.
