WHAT YOU’LL DO
Are you passionate about driving business value through user-centric product development and process optimization? We’re looking for a Senior Business Expert to join our dynamic team, where you’ll play a key role in shaping the future of our digital product landscape. You’ll collaborate closely with product managers, engineers, and stakeholders to ensure our solutions meet real customer needs and deliver measurable impact.
- Enhance Product Value: Continuously improve product features to boost user productivity, profitability, and efficiency.
- Understand Product Purpose: Ensure product functionality aligns with business goals across product lines.
- Identify Opportunities: Analyze outcomes and feedback to propose impactful new features.
- Leverage Data: Use insights to understand business needs and guide product decisions.
- Ensure Quality Delivery: Lead UAT, define acceptance criteria, and support training for successful rollouts.
- Collaborate Cross-Functionally: Work with stakeholders to prioritize customer needs in development.
- Optimize Processes: Identify and implement improvements for greater efficiency.
- Support Users: Provide training and guidance to ensure smooth adoption of new tools and processes.
- Drive Efficiency: Focus on improving costing and quotation processes to enhance business value and satisfaction.
WHO YOU’LL WORK WITH
What is Production? It's the place where design ideas are transformed into actual products. We are in over 20 sourcing markets and are the direct point of contact for local suppliers. We work to ensure our products are of good quality and produced at the best price and in a sustainable way.
WHO YOU ARE
As a Senior Business Expert, you bring a unique blend of technical expertise, industry insight, and collaborative spirit to drive excellence in product development and sourcing. You are passionate about optimizing processes, engaging stakeholders, and leveraging data to solve complex challenges.
What You Bring
Core Expertise
- Component Management: In-depth knowledge of component development, planning, quoting, booking, and traceability.
- Library Management: Strong understanding of component library structure, usability, and accuracy.
- Industry Experience: Background in garment sourcing or related fields, with insights into merchandising and supply chain operations.
- Product Development Tools: Familiarity with PLM Centric and digital product development workflows.
- Process Improvement: Proven experience in change management and process optimization.
Collaboration & Communication
- Skilled in engaging stakeholders across technical teams, suppliers, and vendors.
- Strong influencing abilities and excellent communication skills in English (both written and verbal).
Analytical Thinking
- Creative problem-solver with a data-driven mindset.
- Capable of analyzing and optimizing business processes effectively.
Bonus Skills (Nice to Have)
- Awareness of global garment industry trends.
- Understanding of sustainability in sourcing and manufacturing.
- Project Management certification or equivalent.
WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
Enjoy perks like staff discount cards, flexible work arrangements, wellness benefits, parental support, and more. Here, you are encouraged to be yourself, experiment, and chart your own growth path. As you flourish, so do we, with opportunities to create tangible impacts and shape the future.
JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
This role can be based in China, India, or Bangladesh — depending on the candidate’s location and business needs.
Take the next step in your career together with us. The journey starts here.
*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application
Top Skills
What We Do
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries.
But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers.
Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future.
Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you.
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