Senior Business Development Manager

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Job Title: Senior Business Development Manager

Location: Western Cape or Gauteng, South Africa

Working Model: Hybrid working arrangement. Employees based in the Gauteng region are expected to work 2 days per week from the office and 3 days from home. Employees based in the Western Cape region will work fully remotely.

Purpose of the role

• Develop, enhance and expand the current business footprint of BSI South Africa in the streams of Certification and Trainings covering various sectors such as Information Technology, Automotive and Automotive Component Industry, Food and Food Processing, Healthcare including Medical devices, Pharma and Hospitals, Banking, finance and Insurance, Mining.

Key Responsibilities & Accountabilities:

• Analyse market opportunities, Achieve sales target, build client communities and implement Annual Commercial sales plans.

• To promote and sell One BSI services to new and existing customers across a defined geography 

• Responsible for identifying and managing sales opportunities, building an in-depth understanding of a client’s current and future business needs.  

• Deliver sales excellence by managing every step of the sales process to a successful conclusion as defined in the 25 touch points of Sales excellence 

• Ensure the Sold business is delivered in time. 

 
Sales Skills and Management: 

• Possess a deeper and wider knowledge of the products/services of BSI and their application to the various Sector & Streams. Use CRM tools such as Salesforce.com to aid client account management and sales process 

• Good communication skills with ability to prepare and deliver presentations to new & existing clients.

• Able to question effectively to gain a deeper understanding of customer needs to identify up-selling opportunities. Able to provide a range of targeted solutions to the customer 

• Accurately summarise customer needs, identify BSI service and promote value and trust over price.  

• Get customer agreement to price and delivery and close sales 

• Ability to handle client objections and use knowledge and experience to overcome concern 

• Able to plan on a short term basis (1-3 months) to achieve immediate performance goals 

• Ensure area of responsibility is delivering to plan.  Identify & propose changes/solutions to drive and increase targeted delivery 

Key Results Areas 

• Act as a brand Ambassador for BSI. This means acting ethically, following company rules and promoting BSI services to clients so they are able to optimize business performance and “Make Excellence a Habit”. 

Commercial Awareness  

• Achieve Monthly budgets - Can articulate why BSI is the preferred one-stop solution partner, Understands and manages activities to deliver revenue, gross profit and contribution targets 

• One BSI Product Portfolio Management -  Able to engage with clients where they are in their journey and how the portfolio of BSI services can match their needs a part of a long-term partnership 

• Preferred Partner of Choice - Shares detailed client information with the wider BSI team to help formulate client strategy. Guides and maintains client relationship with sales from first contact through to delivery. Follows up and maintains client relationship for more opportunities 

Customer Focus  

• Viewed by the customer as a trusted advisor. Guides customers to make strategic decisions that balance priorities and outcomes even if the guidance is not popular within the organization 

• Has an in-depth understanding of the market and industries in which their customers operate 

• Is recognised by their customers and competitors as delivering quality and reliability through the activities and outputs of their people  

• Organises work and executes business and takes responsibility for resolving unexpected issues 

• Can communicate with senior audiences, peers, stakeholders and customers to engage, motivate and inspire 

• Delivers to all compliance requirement

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About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
 
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.