Job Title: Senior Business Development Manager
Location: Remote, UK (requirement for travel)
Work schedule: Mon – Fri, 37.5 hours per week
Who are VitalHub?
VitalHub aspire to accelerate the delivery of digital transformation at scale, supporting healthcare organisations internationally to improve how they capture and analyse data. This helps enhance patient flow and enables better coordination of care across planned and unplanned services, mental health, workforce, and compliance. From patient-facing apps and in-hospital flow management to national system control centres supporting the provision of healthcare services across US, UK, Canada, Middle East & Australia, our solutions exist to deliver an eco-system of joined-up technical infrastructure and centralised data integration.
The Opportunity:
The Senior Business Development Manager is responsible for generating leads and selling the value proposition for the VitalHub UK Solutions and is expected to create and foster relationships with senior executives and influencers within a host of healthcare settings. The Senior Business Development Manager will work across a group of products that provide solutions across National teams, Regional teams, ICB’s, Acute Trusts, Community & Mental Health and Private Healthcare.
Your Responsibilities:
- Undertake research to identify potential new clients and create sales prospects for the VitalHub UK solutions that falls within the remit of this role.
- Use skills to move prospects through the sales cycle and close these opportunities.
- Achieve assigned targets and KPIs that have been agreed with VHUK executive and line management.
- Visit customer sites / undertake video meetings to present and demonstrate the VitalHub UK solutions to a relevant Healthcare personal and teams.
- Own all prospects and create winning sales strategies.
- Coordinate the involvement of company personnel, including support, service, and management resources, to secure new wins.
- Accurately forecasting monthly and quarterly revenue
- Own data quality in CRM for all opportunities and leads, ensuring accuracy of sales stage, deal size, close date, and next actions.
- In conjunction with Sales Director, create and maintain a sales strategy for the VitalHub UK solution that fall within the remit of this role.
- Be able to apply formal sales methodology.
- Understanding the product landscape of solutions and services and how they fit in the marketplace.
- Establish productive, professional customer relationships with key personnel (stakeholders and executive sponsor) within the National/Regional teams, ICB’s and Trusts.
- Operate as a point of contact for all Sales matters specific to the customers.
- Involvement in solution development efforts, with technical and commercial colleagues, to ensure Vitalhub UK solutions continue to address customer’s needs.
- Involvement in marketing and sales activity, building business cases and actively contribute to forecasts and plans.
- Deputise for the Sales Director in their absence, providing leadership continuity and representing the sales function at senior forums and decision-making meetings.
- Any additional ad hoc duties as required by the business from time to time.
Essential Experience:
- Ambitious, organised, target driven individual looking to be part of a fast-moving team.
- Must be highly self-motivated and use initiative.
- Communicates at all levels effectively – strong telephone and written skills.
- Able to resolve problems effectively and identify the cause – detail oriented.
- Highly articulate and numerate with an ability to work with budgets.
- Able to demonstrate consistent target delivery.
- Excellent deal management skills.
- A focused approach to customer service and work towards exceeding the customer’s expectations.
- Influential with peers, superiors, and customers - confidence and a persuasive manner in presentations and negotiations
- Tenacious, resilient, organised and structured.
- Able to multi-task handling multiple client accounts.
- Time management skills.
- Good knowledge and experience in all Microsoft Office software.
- Highly professional in all aspects of work.
Our Interview Process:
- Screening call with the Talent Team
- Virtual Interview
- Presentation
As an equal opportunities’ employer, VitalHub is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join VitalHub. If you require any reasonable adjustments during the recruitment process, please let the Talent Team know.
By applying for this role, you acknowledge that your personal data will be processed in accordance with our Recruitment Privacy Notice, which can be found on our careers page VitalHub-UK-Privacy-Notice-Recruitment-01.11.22-.pdf
Skills Required
- Proven consistent target delivery and quota achievement
- Experience selling into healthcare settings (NHS, ICBs, Acute Trusts, Community & Mental Health, Private Healthcare)
- Strong deal management and sales cycle close skills
- Ability to research and generate new sales prospects
- Experience using and maintaining CRM data quality (sales stages, forecasts, next actions)
- Ability to produce accurate monthly and quarterly revenue forecasts
- Experience applying a formal sales methodology
- Excellent communication, presentation and negotiation skills with senior stakeholders
- Strong numeracy and budget handling experience
- Highly self-motivated, organised, tenacious and resilient
- Ability to manage multiple client accounts and multitask effectively
- Good knowledge and experience of Microsoft Office
- Willingness and ability to travel to customer sites
- Ability to coordinate internal technical, support and management resources to win deals
What We Do
Software for Health and Human Services providers designed to simplify the user experience & optimize outcomes. VitalHub provides technology to Health and Human Services providers including; Hospitals, Regional Health Authorities, Mental Health, Long Term Care, Home Health, Community and Social Services. VitalHub solutions span the categories of Electronic Health Record (EHR), Case Management, Care Coordination, Patient Flow & Operational Visibility, and DOCit Mobile Apps. VitalHub is based in Toronto, ON, and publicly traded on the TSX Venture Exchange: VHI. For further information please visit www.vitalhub.com


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