SENIOR BUSINESS CONSULTANT (Product Strategy - AI Focused)

Posted 12 Days Ago
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Voluntari, Ilfov, ROU
In-Office
Senior level
Information Technology • Consulting
The Role
Design and deliver AI-enabled product solutions for financial services clients, acting as product owner to define scope, prioritize value, and simplify processes. Use AI daily to speed analysis, design, documentation, and testing while collaborating with cross-functional teams to build reusable, UX-first features and reduce delivery complexity.
Summary Generated by Built In
Job Purpose
  • You design and deliver solutions for financial services clients by understanding their problems and shaping the right solution using our platforms
  • You act as product owner for your area, deciding what matters and focusing on value, not just delivery
  • You are expected to use AI daily in your work (analysis, design, documentation, testing, communication).
  • You contribute to building AI-native features, services, and workflows, not just classic configurations.
  • You will work closely with great people from cross-functional teams (developers, AI-builders, technical consultants, UX designers, QA, infra, product), acting as the bridge between business, product, and tech. 
Main Responsibilities
  • Understand customer needs, challenge them, and simplify them instead of just documenting
  • Define and own solution scope and product direction for your area
  • Prioritize work based on impact vs effort, not just client requests
  • Translate business processes into simple, usable, scalable solutions
  • Deeply understand standard product/business flows and match them with client flows, identifying gaps, misalignments, and opportunities to adapt the client to the product instead of over-customizing
  • Avoid over-engineering and keep solutions lean
  • Configure and customize the platform with focus on reuse instead of customization and product improvements instead of one-off fixes
  • Continuously reduce complexity in flows, configurations, and user interactions
  • Actively improve delivery by reducing effort, shortening delivery time, and increasing product quality for the client
  • Use AI tools daily to speed up analysis, documentation, test generation, and solution design
  • Contribute to building AI-driven features like automation, copilots, and smart workflows
  • Identify risks early and propose simpler alternatives to avoid delays
  • Continuously improve the core product by suggesting reusable features, removing unnecessary steps, and improving UX
  • Own UX quality by collaborating with UX teams and ensuring simple screens, clear flows, and low user effort 
  • Align business and technical teams and push back when needed to protect product quality
  • Build strong client relationships through clarity, transparency, and delivering working high-quality solutions

Preferred Skills & Experience
  • Experience in financial industry such as leasing, credit, insurance and services
  • Degree in economics, business, engineering, or computer science
  • Good understanding of financial services processes
  • Strong problem-solving skills with focus on simple, pragmatic solutions and avoiding over-engineering
  • Good communication skills with ability to act as a trusted advisor and product thinker
  • Ability to manage multiple work streams while prioritizing what really matters
  • Detail-oriented and results-focused without losing the big picture
  • Strong team player able to work across different functions
  • Experience and strong interest in using AI tools in daily work and product design
Must Have Mindset
  • Stay client-oriented, but not client-driven, always focus on what truly adds value, not just what is requested
  • Always ask if this can be simpler
  • Always ask if this can be automated
  • Always ask if this can be reusable in the core product
  • Always think UX first
  • Always use AI to move faster and improve quality

With TotalSoft you can expect:

  • Work with great technologies, products, and colleagues;
  • Gain experience working on national and international projects;
  • Be a part of our career development programs;
  • Hybrid way of working;

Skills Required

  • Act as product owner, defining solution scope and product direction
  • Use AI tools daily for analysis, design, documentation, testing, and communication
  • Build or contribute to AI-driven features such as automation, copilots, and smart workflows
  • Experience in financial services (leasing, credit, insurance, or related services)
  • Degree in economics, business, engineering, or computer science
  • Good understanding of financial services processes
  • Strong problem-solving with focus on simple, pragmatic solutions and avoiding over-engineering
  • Strong communication skills and ability to act as a trusted advisor and product thinker
  • Ability to manage multiple work streams and prioritize impact over effort
  • Detail-oriented, results-focused, and strong team player able to work across functions
  • Mindset: client-oriented but not client-driven; think UX first, simplify, automate, and favor reusability
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The Company
HQ: Bucharest
559 Employees
Year Founded: 1994

What We Do

TotalSoft is a key provider of business software solutions (ERP, HCM, CRM, Healthcare, BI) in Central and Eastern Europe, with a team of over 600 specialists and projects in more than 40 countries across four continents. TotalSoft’s flagship B2B solution is Charisma Business, a powerful software suite trusted by over 1,000 clients. With a history spanning more than 28 years, Charisma is driving significant changes in industries like financial services, retail, distribution, production, construction, agriculture, energy, medical, and services. TotalSoft is a fully owned subsidiary of Logo, the largest independent software provider in Turkey (www.logo.com.tr/en). For more information, please access: www.totalsoft.ro and www.charisma.ro

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