Senior Business Architect for Employee Experience Management at SAP (Atlanta, GA)

| Atlanta, GA
Sorry, this job was removed at 4:29 p.m. (CST) on Saturday, June 25, 2022
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

The HXM Innovation and Transformation team helps our customers to translate their HR vision into a strategic business architecture and roadmap, that is aligned with their business goals and HR IT architecture. Our customers leverage HXM innovation and transformation services from SAP to plan their journey into the Cloud, re-think HR processes, adopt new HR leading practices, create value from HR data and define the experience journeys that matter most to their employees' needs and to meet their business goals

Expectations and Tasks

This position is an senior expert role that will focus on creating innovative Employee Experience solutions service offerings that will bring impact to current and prospective SAP SuccessFactors HXM solutions customers. This individual will be a client customer facing advisor who will drive Employee Experience (EX) advisory and delivery across the entire Talent Management area and the whole employee life cycle.

Ideal candidates for the role understand client customer needs in the world of employee feedback programs and building employee-centered design solutions. They will have experience of designing employee feedback programs within global organizations and be able to communicate industry trends at senior levels within their customers. A good understanding of SAP SuccessFactors and Qualtrics capabilities is an asset. The job incumbent will act as a problem solver with the ability to communicate effectively in an international environment as well as on C-Level with customers.

According to your experience, strengths and customer needs, you will conduct some of the following tasks:
  • Influence our customers and help them design and shape their Employee Experience (EX)experience-p Management programs for the future, for organizations that are both mature and immature in the employee survey space.
  • Conduct customer workshops to co-create with them Experience Management solutions that meet their employees' needs for the future.
  • Understand the significant industry shifts taking place in the current Talent Management landscape, employee surveys, and be able to design forward-thinking, innovative yet impactful consulting solutions together with clientscustomer.
  • Develop new innovative consulting services, and generate business with our customers, so that they can act on Employee Experience and HR Operational data (X+O).
  • Creating insights from survey data to support the customer to take the right actions to drive Experience Management forward.

  • Contribute to business development activities
  • Develop and validate innovative, scalable employee feedback service offerings
  • Develop leading practices content for Employee Experience Management, and thought leadership content such as blogs, presentations or webinars
  • Provide pre- and post-sale consulting support to customers, this may include discovery and scoping calls, assessment design, program data analysis and interpretation, executive presentations, and actionable recommendations.


Successful candidates will possess most of the following qualifications:
  • 5+ years' experience working with customer on their employee survey programs, employee assessment programs or in an Employee Insights/Analytics function
  • A blend of agency-side experience as well as internal customer experience is ideal, although candidates from either side will be considered
  • Experience working with large and global enterprises
  • Strong writing and presentation skills
  • Consultative and relationship builder who can quickly understand customer's needs and requirements
  • Have a strong understanding of good research methodology; item design and data collection
  • Able to analyze and interpret data, and report back insights to customers
  • Advanced degree in Industrial Organizational Psychology, Behavioral Science or related field
  • Willingness and ability to travel up to 40%

Critical Performance Competencies:
  • Strong leadership competency
  • Communication (written and verbal)
  • Planning and Organizing
  • Strong cross-functional collaboration skills
  • Attention to Detail
  • Business Acumen
  • Stress Management
  • Ability to juggle multiple projects/ priorities
  • Displays professionalism and superior communication skills with internal partners

Location Requirements: This position can be seated in US or Canada (Virtual).

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

Our inclusion promise

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: [email protected] or [email protected] , APJ: [email protected] , EMEA: [email protected] .

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID:321310 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 40% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - USA

Requisition ID: 321310

Posted Date: Jun 1, 2022

Work Area: Consulting and Professional Services

Career Status: Professional

Employment Type: Regular Full Time

Expected Travel: 0 - 40%

Atlanta, GA, US, 30326
More Information on SAP
SAP operates in the Software industry. The company is located in Newtown Square, PA, Atlanta, GA, Irving, TX and Palo Alto, CA. SAP was founded in 1972. It has 117723 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all jobs at SAP, click here.
Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Similar Jobs

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView SAP's full profileFind similar jobs