Senior Business Analyst

Posted 8 Days Ago
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Parramatta, New South Wales, AUS
Hybrid
119K-132K Annually
Senior level
Edtech • Other • Professional Services
The Role
Lead business analysis for strategic transformation initiatives: assess current and future state across processes, systems, data and reporting; run workshops and stakeholder engagement; produce feasibility studies, use cases and business cases; support testing, knowledge transfer and implementation readiness; use SQL, Excel, Visio and data visualisation to drive evidence-based decisions; mentor and quality-assure two Business Analysts.
Summary Generated by Built In
Job Description

  • Full-time, 12 Months Fixed-Term position at HEW Level 8.
  • Parramatta South campus with flexible working arrangements.
  • Salary: $118,969 – $132,069 per annum, plus 17% Super and Leave Loading.

Lead business analysis for strategic initiatives, shaping process, system and data solutions that support university transformation.

The Opportunity
In this role, you will support strategic and transformational initiatives by analysing current and future business needs across processes, systems, structures, data and reporting. Working within the Office of Strategy & Transformation, you will translate complex requirements into clear documentation, practical options and shared priorities that align with strategic objectives.

You will lead workshops, interviews and stakeholder engagement activities to gather input, validate requirements and build common understanding across schools, divisions and senior leaders. You will prepare feasibility assessments, use cases and business cases that clearly articulate objectives, benefits, costs and risks, while also helping teams manage interdependencies, change impacts and implementation readiness.

You will use tools such as SQL, Excel, Visio or equivalent platforms, and data visualisation tools to analyse performance and support evidence-based decisions. You will contribute to testing and validation, help transition knowledge, products and services into operation, and provide mentoring and quality oversight to two Business Analysts to maintain consistent, high-quality outputs.

What Success Looks Like:

  • Deliver clear current and future state requirements that support strategic decision-making and project delivery.
  • Lead workshops and engagement activities that build shared understanding across diverse stakeholder groups.
  • Produce strong business cases, use cases and feasibility assessments with clear benefits, costs and risks.
  • Support implementation through effective testing, validation and knowledge transfer.
  • Mentor analysts, maintain quality outputs, and prioritise optimisation and standardisation opportunities that improve business value and efficiency.

Please refer to the Position Description for full details.

About You

  • A degree in Business, Information Technology or a related field, with extensive experience in business analysis and improvement in complex environments. Experience in the higher education sector is preferred, and a postgraduate qualification is desirable.
  • Demonstrated ability to assess and document current and future state processes, systems, data, structures and reporting.
  • Strong analytical, numerical and problem-solving skills, including proficiency in SQL, Excel, Visio or equivalent platforms. and data visualisation tools.
  • Proven experience monitoring, reviewing and reporting on project and business performance using KPIs and data-driven insights to support strategic decision-making.
  • High-level written and verbal communication, stakeholder engagement and collaboration skills, with experience presenting complex information clearly and supervising analysts to deliver consistent, high-quality outputs.

Benefits
We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing.

  • Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
  • Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
  • Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.

Application Details

  • Position Enquiries: Direct to Amy Simpson-Deeks, Director, Organisational Change via [email protected]. Please include the job reference code REF1501C.
  • Closing Date: 11:59pm, Sunday 21st June
  • Working Rights: You must provide evidence of full-time working rights in Australia at application.
  • How to Apply: Please note that only applications submitted via the University’s online recruitment system will be considered. As part of your online application, you will be asked to respond to screening questions addressing the key qualifications, experiences and skills required for this position.

Belonging at Western
We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For Reasonable Adjustments during the application process, please contact [email protected].

About Western
This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn.

Skills Required

  • Degree in Business, Information Technology or a related field
  • Extensive experience in business analysis and improvement in complex environments
  • Experience in the higher education sector
  • Postgraduate qualification
  • Proficiency in SQL, Excel, Visio or equivalent platforms, and data visualisation tools
  • Demonstrated ability to assess and document current and future state processes, systems, data, structures and reporting
  • Proven experience monitoring, reviewing and reporting on project and business performance using KPIs and data-driven insights
  • High-level written and verbal communication, stakeholder engagement and collaboration skills, including presenting complex information clearly
  • Experience supervising, mentoring or providing quality oversight to other analysts
  • Evidence of full-time working rights in Australia
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The Company
3,278 Employees

What We Do

Western Sydney University is a public research university based in Greater Western Sydney, Australia. It offers a wide range of undergraduate, postgraduate, and research degrees. The university is known for its commitment to student-centered learning, impactful research, and community engagement, consistently ranking among the top universities globally for its contributions to sustainable development and societal challenges.

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