About This Role
Company Overview:
CAE is a high-technology company at the forefront of digital immersion, delivering software solutions to over 150 airline customers worldwide. We are committed to making the world a safer place through innovation and excellence in flight services.
Why Join CAE?
Meaningful work that drives professional development
Opportunities to grow within the technology and aviation industries
Collaborative and high-performance team environment
Exposure to global airline operations and cutting-edge technologies
Job Summary:
We are seeking a proactive and skilled Business Analyst / Technical SME to join our Solutions Delivery team. This role is pivotal in leading the end-to-end implementation lifecycle of Movement Manager and related airline operations systems. The ideal candidate will bridge the gap between business needs and technical solutions, ensuring successful delivery, adoption, and optimization of our products.
Key Responsibilities:
Lead full solution implementation lifecycle: from Interactive Pilot Assessment (IPA), business process workshops, key user training, validation testing, cutover planning, and transition to customer care.
Act as a Subject Matter Expert (SME) and Technical SME (TSME) during customer engagements, workshops, and onsite meetings.
Drive data gathering, loading, and validation efforts across all implementation phases.
Install and integrate Movement Manager and associated modules with internal and third-party systems.
Collaborate with airline operations teams (flight ops, crew scheduling, dispatch, etc.) to streamline processes and enhance system usability.
Translate business requirements into functional specifications and actionable insights.
Develop and maintain documentation : business requirements, process flows, training materials, and stakeholder reports.
Identify and communicate customer best practices to internal solution management teams.
Ensure solutions meet business needs, are delivered on time, and are adopted effectively.
Provide post-implementation support and manage service requests and maintenance issues.
Qualifications and Experience:
Bachelor’s degree in Aviation, Business Administration, Information Systems, or related field (Master’s preferred).
5+ years of experience in airline operations, aviation software delivery, or enterprise system implementation.
Strong understanding of flight operations, crew scheduling, aircraft maintenance, dispatch, and disruption management.
Proven analytical and problem-solving skills.
Experience with SQL, UNIX/Linux, APIs, and Webservices (REST/SOAP, JSON/XML).
Familiarity with cloud platforms (AWS, Azure) and integration tools/middleware technologies.
Proficiency in business analysis tools: SQL Developer, Python, Power BI/Tableau.
Experience with Microsoft Office Suite, JIRA, Salesforce.
Excellent written and verbal communication skills; command of a second language is a plus.
Ability to work independently, manage competing priorities, and operate under minimal supervision.
Willingness to travel up to 50%, including extended trips (3+ weeks) as needed.
Flexibility to work across time zones.
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Position Type
RegularCAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Opportunity EmployerCAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, nationality, colour, religion, sex, gender indentity and expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by local laws.
If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at [email protected]
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What We Do
CAE is a high technology company, at the leading edge of digital immersion, providing solutions to make the world a safer place. Backed by a record of 75 years of industry firsts, we continue to reimagine the customer experience and revolutionize training and operational support solutions in civil aviation, defense and security, and healthcare. We are the partner of choice to customers worldwide who operate in complex, high-stakes and largely regulated environments, where successful outcomes are critical. Testament to our customers’ ongoing needs for our solutions, over 60 percent of CAE’s revenue is recurring in nature. We have the broadest global presence in our industry, with approximately 13,000 employees, 180 sites and training locations in over 35 countries
