Senior Business Analyst

Location: Remote or Hybrid (Indianapolis Based Office)

Contract: Full-Time | Monday to Friday

✈️ Make a Global Impact with IMG

At International Medical Group (IMG), we’re more than just a leading international medical insurance provider—we’re a lifeline for travelers, expats, and global citizens. Every day, our products deliver peace of mind® to people living, working, and exploring across borders.

Now, we’re growing—and we need a Senior Business Analyst who thrives on innovation, loves solving complex challenges, and wants to shape the future of healthcare and travel claims systems for a global audience.

As a Senior Business Analyst, you’ll be the strategic bridge between business needs and technology solutions. You’ll analyze, design, and optimize systems that power our global operations—ensuring efficiency, scalability, and impact. This role isn’t just about gathering requirements; it’s about leading change, driving innovation, and mentoring others in a fast-paced Agile environment.

You’ll work on high-visibility projects, collaborate with cross-functional teams, and influence decisions that affect thousands of customers worldwide. If you’re ready to take ownership and make a measurable difference, this is your opportunity.

• Lead the charge on requirements for complex, high-impact projects
• Partner with stakeholders to uncover needs and craft smart solutions
• Act as the key liaison between business units, technical teams, and vendors
• Create and maintain clear, actionable documentation for processes and systems
• Drive system mapping and integration for seamless interoperability
• Champion new technologies and ensure alignment with business goals
• Manage business rules and use cases for critical applications
• Evaluate software enhancements for feasibility and strategic fit
• Coordinate testing efforts and support successful deployments
• Deliver engaging demos and training materials to empower teams
• Mentor junior analysts and elevate BA best practices across the organization
• Report progress and status updates to leadership with clarity and confidence

• BS or BA in IT, Computer Science, or equivalent experience
• 5+ years as a Business Analyst with proven success in U.S. healthcare or insurance
• Hands-on experience with auto-adjudication, EDI integrations, and SQL
• Expertise in analyzing and configuring claims systems for operational excellence
• Strong leadership in complex, multi-stakeholder projects
• Agile mindset with deep understanding of SDLC and modern methodologies
• Exceptional documentation, communication, and influencing skills
• Ability to thrive in a fast-paced, dynamic environment
• Proficiency in MS Office tools, including Word and Visio

• Technical Mastery: Leverage deep knowledge to deliver results
• Influential Collaboration: Engage stakeholders and drive consensus
• Continuous Improvement: Always seeking smarter, better ways to work
• Strategic Planning: Organize and prioritize for maximum impact
• Positive Leadership: Inspire confidence and optimism in challenging situations

• A diverse, inclusive, and globally connected team
• Comprehensive benefits package including Medical/RX/Dental/Vision insurance
• 401k Plan with company match
• Paid Time Off and Company Paid Holidays
• Free employee parking
• On site fitness centre
• Casual dress environment
• Tuition reimbursement plan

🚀 Ready to Build Something Extraordinary?

This is your chance to lead change, shape systems, and make a global impact. If you’re ready to bring your expertise to a mission-driven organization that values innovation, collaboration, and bold thinking—we want to hear from you.

👉 Apply now and take the next bold step in your career with IMG.