Senior Business Analyst

Senior Business Analyst – Vilnius, Lithuania

Can you identify opportunities for improvement in a complex business system? Are you an excellent communicator with the ability to engage with a wide range of stakeholders? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Senior Business Analyst.

Western Union powers your pursuit.

Senior Business Analyst contributes to the effectiveness of operations by combining their expertise on procedures and concepts of their own operational responsibilities with a comprehensive understanding of how those responsibilities integrate with the broader goals of the business unit and company. Responsibilities include, leading systems projects to support product or regulatory needs, developing business intelligence reports and user testing efforts and consistently meeting project deadlines while completing thorough documentation and information sharing throughout.
 

Role Responsibilities

• Translating high-level complex business requirements into technical design and ensuring regulatory authority and user architecture needs are followed while acting as a liaison between business operations, support departments such as Finance, Compliance and Security, and developers.

• Identifying and recommending improvements to management.

• Recommending key metrics for tracking performance and develops and maintains complex reports, dashboards and scorecards to track metrics from multiple data sources.

Role Requirements

• Demonstrated solid hands on experience (preferably 5 years) as a Business Analyst or Product Owner with track record of delivering well-documented data requirements, translating business requirements into technical requirements and working with relational database concepts, including writing moderately complex queries for ad hoc analysis.

• Strong interpersonal, analytical, problem-solving, influencing, prioritization, decision making and conflict resolution skills.

• Ability to interact and communicate effectively, orally and in writing, with all levels of management.

• Project management experience/knowledge with ability to drive projects to successful completion.

• 4+ years in complex retail/consumer financial services/payment services organizations with multiple financial products, or a regulatory agency or law firm involving payment services compliance issues relating to anti-money laundering, Bank Secrecy Act, and related laws and regulations is preferred.

• Experience in creating complex data mining algorithms and solutions is preferred.

• Knowledge of MS Project, MS Excel, MS Word, MS Access, SQL, Business Objects, Visual Basic, and Visio Drawing tool along with general familiarity with visual analytic software such as Tableau.

• Bachelor’s degree preferred.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The monthly gross base salary range is 2,858 – 4,442 EUR. This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
 

Your Lithuania specific benefits include:

• Private Health Insurance (3 options)

• Life & Accident Insurance

• Additional days off

• Wide variety of discounts and special offers

• ⁠Free Fitness facilities

• Volunteering activities

• Referral program

• Relocation Buddy support upon request

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, solve problems together, and innovate.  

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. 

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation for applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.