Senior Business Analyst

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

The Senior Business Analyst will serve as a functional lead supporting the implementation, deployment, and ongoing improvement of Rockwell Automation PLEX Manufacturing Execution System (MES) and Quality Management System (QMS) capabilities and their integration with Infor ERP LN and other manufacturing applications.

This role will partner with Manufacturing, Engineering, Quality, Supply Chain, IT, and implementation teams to translate business requirements into scalable solutions, support site deployments and testing, and transition solution knowledge to the internal support organization.

• Lead requirements gathering, process-design workshops, and functional solution development.
• Translate business needs into functional requirements, process flows, user stories, and acceptance criteria.
• Identify process, system, data, and integration gaps.
• Promote standardized, scalable solutions while minimizing unnecessary customization.

• Serve as a functional SME for PLEX MES/QMS processes and ERP LN integration.
• Support solution design across production, BOMs, routings, inventory/WIP, master data, quality, traceability, and related manufacturing processes.
• Define functional requirements and data mappings between PLEX, ERP LN, and connected applications.
• Partner with technical and integration teams to troubleshoot transactional and integration issues.

• Lead functional testing, including SIT, UAT, regression, and end-to-end business-process testing.
• Coordinate defect triage, resolution, and retesting.
• Support manufacturing master-data conversion, validation, and reconciliation.

• Support site readiness, cutover, go-live, and hypercare activities.
• Troubleshoot functional issues and coordinate resolution across business and technical teams.
• Capture lessons learned and establish reusable processes and standards for future deployments.

• Maintain key functional, process, testing, configuration, and support documentation.
• Lead knowledge transfer from implementation partners to internal teams to support long-term ownership and sustainment.

• 7+ years of Business Analyst or Functional Analyst experience.
• 5+ years supporting ERP, MES, QMS, or manufacturing applications.
• Strong understanding of manufacturing processes, including production orders, BOMs, routings, work centers, material movement, inventory/WIP, and quality.
• Experience leading requirements gathering, functional design, SIT/UAT, and enterprise system deployments.
• Experience working across business, IT, architecture, integration, and vendor teams.
• Strong problem-solving, communication, and stakeholder-management skills.

• Rockwell Automation PLEX MES/QMS experience.
• Infor ERP LN manufacturing experience.
• Experience with multi-site or global manufacturing deployments.
• Experience with MES/ERP integrations, APIs, data mapping, and data conversion.
• Experience with Azure DevOps or Jira and Agile delivery methods.
• Manufacturing quality, traceability, and genealogy experience.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities.  Qualified applicants of any age are encouraged to apply.

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