Senior Business Analyst

Posted 10 Hours Ago
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Bengaluru Urban, Bengaluru South, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
eCommerce • Food • Logistics • On-Demand
The Role
Analyze business use cases, create dashboards and reports, define and track business metrics, build automated alerts, improve data accuracy, and deliver insights supporting decisions across business, product, and data engineering teams.
Summary Generated by Built In
Company Description

Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 40000 + assortments / products to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery instant and delightful. Instamart has been operating in 120+ cities across India and plans to expand to a few more soon. We have seen immense love from the customers till now and are excited to redefine how India shops.

Job Description

The Analytics team at Swiggy partners with decision-makers to solve problems across our entire value chain. Improving menus for our restaurant partners, to developing incentives for delivery executives, recommending the best channel for marketing to consumers, and predicting demand in hyperlocal geographies are all examples of the repertoire of projects that we undertake. If decoding hyperlocal excites you then come, join us on this journey.  

Responsibilities

  • To generate focused and conclusive output on a business use-case as per requirement.
  • To create/publish conclusive intelligence in article/dashboard/report forms and helps drive decision making.
  • To design and implement the analytical projects for insights that drive the business goals and decisions (Ex: How to improve Order value, how to improve conversions etc)
  • To define and track metrics which help evaluate the health of business
  • To build automated alerting systems for proactive and preemptive actions
  • To identify the right metric and contributes to the measurement framework for the respective business unit.
  • To improve the accuracy of data through participation in data
  • Would work with Business, Product and Data engineering teams for continuous improvement of data accuracy through feedback and scoping on instrumentation quality and completeness.

Qualifications

  • Bachelor/Master’s (preferred) degree in Business Administration, Engineering, Economics, Finance, Mathematics, Statistics, or a related quantitative field
  • At least 3.5-5 years hands-on experience on data manipulation tools like SQL, R, SAS, Python, Excel etc.
  • Experience in R, SAS, QlikView, Google Analytics, Mix Panel (GOOD TO HAVE)
  • Excel, MySQL (MUST)- Should be able to write clean SQL queries.
  • Should have basic understanding of statistics/ modelling.
  • Experience with RDBMS and Business Intelligence is needed

 

Additional Information

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

 

Visit our tech blogs to learn more about some the challenges we deal with: https://medium.com/swiggy-bytes

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

Skills Required

  • Bachelor's or master's degree in Business Administration, Engineering, Economics, Finance, Mathematics, Statistics, or a related quantitative field
  • 3.5–5 years of hands-on experience with data manipulation tools
  • Ability to write clean SQL queries
  • Experience with Excel and MySQL
  • Basic understanding of statistics and modeling
  • Experience with relational database management systems and business intelligence
  • Experience with R, SAS, QlikView, Google Analytics, or Mixpanel

Swiggy Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Swiggy and has not been reviewed or approved by Swiggy.

  • Equity Value & Accessibility — Equity grants and recurring liquidity events are ongoing, and feedback suggests office employees value this as part of total compensation. These programs provide a meaningful wealth‑creation lever by India tech standards.
  • Parental & Family Support — Gender‑neutral parental policies were expanded with extended leave, flexible/part‑time options, bonding leave, fertility/adoption support, and structured re‑entry. Feedback suggests these updates are viewed as progressive and supportive for caregiving.
  • Healthcare Strength — Company‑paid accident insurance for delivery partners includes hospitalization and OPD cover with extensions to family members. This safety net is notable within the gig‑economy context.

Swiggy Insights

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The Company
HQ: Bengaluru, Karnataka
5,000 Employees
Year Founded: 2014

What We Do

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. With Swiggy’s New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people. *We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

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